Employee training for customer service is a highly imperative activity in any organization. Organizations need to select the right training software to enable employees to work efficiently. Relevancy of course and depth of training are the key factors that determine which training software is required for the organization.
Companies need to choose robust learning management systems that can efficiently track and measure course efficiency and cater to employee training for customer service, as well.
Leverage the Power of Litmos
Litmos is a learning management system that can be leveraged to train, test and track course efficiency. All courses that are created using the Litmos training software will automatically be ready for access via iPhone, iPad, iPod Touch and Android devices.
Litmos provides customization options for your training portal. You can change the appearance of your training portal to suit your organization needs.
Litmos supports compliance training. This training is provided online and has the ability to maintain an accurate record of employee training progress and results.
Organizations can use Litmos employee training for customer service package to:
Use the comprehensive reporting suite in the training software to have most legal requirements ticked off too.
Upload content into Litmos and tweak it for online viewing.
Email your trainees the schedule. Track whether tests have been taken up.
How to get started
Litmos made it easy for you. In 3 simple steps you will be off and running: Watch the video on this page for an overview; At the end of the video you can set yp your own personal account with Litmos to get started; Try it Free for 14 days with no obligations - feel the power of Litmos!
Free eLearning Guides
This brief guide contains the top 10 eLearning insights from industry expert Jay Cross in collaboration with Litmos.
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