Informal learning in the workplace is only one of many ways that your employees acquire the necessary skills and abilities they need to perform the duties of their job. Without giving it a lot of thought, informal learning happens when there are unscheduled and unofficial opportunities for learning to take place. As a training administrator, you can do your part to ensure that your employees have many quality learning opportunities.
Informal Learning in the Workplace
Sometimes you don't have to do anything for informal learning to happen in the workplace. It can be the result of a conversation your employees have with one another, or the result of an interaction with a customer where they walked away learning a new procedure. These opportunities happen frequently as a result of simply doing a job.
Despite the number of these opportunities that may happen naturally without any intervention on your part, there is always the need for more learning to take place. You can help encourage this by creating the chance for further learning to take place. It can be done in a number of ways, but one popular way is to incorporate informal learning strategies into eLearning courses.
When you use e-Learning in the workplace, your employees have access to learning opportunities at a time when they think they need it or when it's simply convenient for them. While some aspects of the course may indeed be "formal" types of learning, other objectives can be met by simply showing employees what you want them to learn. When teaching policy and procedure, you can also indirectly show them how to interact with customers in a positive manner. When demonstrating how to follow a step by step process, you can drive home the importance of following policy and procedure.
To promote informal learning in the workplace using e-Learning solutions, you'll need to invest in a learning management system (LMS). This robust tool will help you store all of your content in one central location that is easily accessible by your employees whenever they have a desire to use it.
Choosing an LMS software isn't always an easy decision. There are so many options on the market that it takes some time to narrow down the best one for your program. Litmos offers a chance to try the LMS for free. This is a great way to see if this tool will help you promote informal learning in your workplace.
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This brief guide contains the top 10 eLearning insights from industry expert Jay Cross in collaboration with Litmos.
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