Training for your employees can consist of both formal and informal learning strategies. Utilizing both of these techniques helps ensure that you're delivering content along the spectrum of your employees' learning needs. Surprisingly, informal training itself can be extremely beneficial in a number of ways.
Informal Learning Strategies
Informal learning consist of unscheduled and unofficial ways that people learn to do things associated with their job. As training administrators, you can develop strategies to enhance informal learning by creating opportunity. This could be as simple as putting people in the right place to learn critical aspects of their job or blending informal learning in with more formalized training techniques. The premise is that you take any concept and then see how people best learn it. Then, create the chance for that learning to take place.
Informal Learning & eLearning
A great way to opportunity and promote informal learning strategies is to utilize eLearning technology. Among the formal content that you put into your eLearning courses, you can also implement some of your informal learning strategies as well. You can help drive home points to other concepts that may not be readily apparent in the formalized course objectives.
An example of this technique would be a course on the proper procedure for processing a return in a department store. There is likely a checklist of activities that must be accomplished for this procedure to work. Your course will likely focus on following those important steps from start to finish. Informally, you can also focus on quality customer service skills, or behavior based interviewing techniques. You can ask your students to review a scenario and talk about what went well or what didn't. When you build your eLearning content, you can create any type of scenario that will be beneficial for your learners.
Software for eLearning
To support your eLearning program, it's important that you invest in a quality learning management system (LMS) software. This allows you to maintain all of your learning materials in one central location. You can focus on creating quality content instead of worrying about managing a learning program. Litmos has a popular LMS that is used by organizations of all sizes. Take advantage of the free trial and see if this software will help support the informal learning strategies of your eLearning program.
Free eLearning Guides
This brief guide contains the top 10 eLearning insights from industry expert Jay Cross in collaboration with Litmos.
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