Performance reviews are a yearly (if not biannual or quarterly) review that employees receive from their managers or bosses. These evaluations or appraisals are ways for an employer to give feedback to employees on the work they are doing. Performance reviews give managers the chance to identify both the positive and negative sides of an employee. This is an opportunity for managers to see everything from the work the employee produces to the attitude the employee displays, all factors that play a part in an employee's performance. Most importantly, this evaluation provides insight to the employee about things they are doing correctly, and what needs to be improved.
So what is a learning management system?
A learning management system (also known as an LMS) is a software/platform used to administer, document, track, report and deliver training courses or eLearning material. Whether you work in the healthcare, manufacturing, legal, warehousing or biotech industry, a learning management system will help you improve employee performance, engagement and information retention with your training courses.
Online training courses through a learning management system are designed to help guide employees through information and coursework, or help increase employee performance in specific duties of their job. Some of these courses may even be a workplace requirement by law. As well as presenting course material and content, online training through an LMS gives students the opportunity for live interactions and real-time feedback for things like quizzes, tests and surveys. To increase collaboration between the trainer and the employee, interaction via an online medium such as chat or or message board helps engagement.
Examples of Learning Management System Uses
One large call center is overcoming performance issues with their employees through the use of online training software such as an LMS. This company uses an online training system to manage everything from their new hire training, to employee performance improvements and career growth opportunities. They regularly test employee product knowledge through assessments to maintain the highest quality of service, provide timely feedback on employee performance, and aggregate the results across all teams to introduce gamification and build employee morale.
Another use for a learning management system is compliance training. Compliance training is also important to improve employe performance and educate them about regulations, legal obligations and general company standards. These courses are intended to reduce the risk of legal issues resulting from wrong-doing by an employee. Many times employees are simply to busy to complete these training courses on time, so if this is a situation that you are dealing with, look into a learning management platform that is SCORM certified and that can be accessed not only through a work computer, but also through a tablet or mobile phone; this should help increase on time completion rates.
Quick Fact of Employee Performance & Online Training
An analysis by the U.S.. Department of Education found that employees with higher education generally perform better when they are taught through online learning systems compared to courses completed in-person.
So What Does This Mean To Your Company?
The ultimate benefit from transitioning to an online training system is that it considerably reduces in person training costs such as travel, renting out a venue & in most cases catering costs which are typically associated with classroom-based training courses. Training online through a learning management system will also subsequently increase employee performance and productivity.