Across the years, there have been many contributors to my own management style, to coin the phrase, The Good, The Bad and The Ugly.
One of “The Goods” was one of my first managers, let’s call him Jay for now. Small in stature, around 5’2” tall, but a giant of a leader. Jay had a way of making everyone feel that they could conquer the world, that they were an important part of the team and that they mattered very much to the grand scheme of things.
When Jay shook your hand, he would grab your arm and greeted you like you were the only thing that mattered at that moment. Then he would listen to whatever your idea, concern or input was, carefully, then draw out your opinion was on the matter. The solution always seemed to be yours, but he was the director of it for sure.
Loyalty was easy with Jay. You were loyal to him and whatever he was loyal to. Through Jay’s leadership we understood the goals of the company and department, and we had clear lines of responsibilities. When we won, we all won. When we did not do so well, Jay took the hit.
Small in stature but big in leadership, Jay was a giant.
Lesson Learned – Treat everyone as if they are the most important person in the room, because they are!