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Feb 26, 2019 | Articles, Customer Experience, Customer Service Training, eLearning, Employee Experience, Enterprise Learning, Learning
8 Skills That Are Often Overlooked In Customer Service Online Training
Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I...
Sep 11, 2018 | Articles, Customer Experience, Customer Training, Enterprise Learning, Learning Management System, LMS Features, Technology Industry
Using All the Features: Beating the 80/20 Rule with Customer Training
It’s an oft-quoted saying in IT: 80 percent of customers only use 20 percent of the features in the software...
Mar 8, 2022 | Articles
Celebrating International Women’s Day at Litmos
Today is International Women’s Day (IWD), which is “a global day celebrating the social, economic, cultural, and political achievements of...