Simply the Best: Lenny Award Winners 2020
In the TV show, Schitt’s Creek, there’s an ongoing inclusion of the song “The Best” by Tina Turner. It pops...
How to Get Your Customer Service Team to Embrace Training
Tired of listening to your customer service team gripe about “more training?” It’s a common problem for customer service leaders,...
4 Reasons to Invest in Training Gig Workers
There are a lot of reasons not to invest in training for gig workers. For one thing, mandatory training for...