The company was thrilled with the results, so Rick introduced it to other franchise owners so they too could utilize the Litmos LMS for online training. 16 additional franchise locations decided to implement the LMS and they are now actively growing their user base, and are looking to expand company-wide in the near future.
After implementation, the Virginia North franchise for 1-800-Got-Junk was able to train and onboard new employees much more efficiently and even generated a cost savings of $2,000 per year in workers compensation insurance.
1-800-Got-Junk is a full-service junk removal company. The company offers services for home or business including offices, retail locations, construction sites, and more. 1-800-Got-Junk ensures that junk gets recycled, donated or disposed of responsibly.
Rick Galliher is a franchise owner of the Virginia North location of 1-800-Got-Junk. This particular franchise operates six trucks with 15 employees. Before Rick introduced the Litmos LMS into his franchise, employees did not have access to comprehensive training resources, other than a few short documents. 1-800-Got-Junk headquarters did not have a method in place to track training completion or distribute materials in an effective way.
The team wanted to be able to easily upload courses themselves and have after creating some initial training content, Rick looked at LMS options that could be used by other franchises in addition to his own. Since all of the 167 franchises under the 1-800-Got-Junk brand had similar training needs, he needed an LMS that could easily be used by all of them. They ultimately chose Litmos because of it’s easy to use interface for learners and administrators, its ability to easily upload content and build courses, and cost-effective pricing.