Gems Group is a lifestyle company in the business of creating demand for fresh flowers in everyday life. The company exists to inspire the why and when Americans purchase flowers. Gems specializes in the supermarket channel and partners with leading retailers throughout North America.
Gems is a small, yet complex business and is experiencing rapid growth. The company has important relationships with retailers across North America. In order to manage this growth, Gems Group needed a way to improve its training process for employees at offices, facilities and out in the field nationwide. Gems already used Salesforce for coordinating tasks and handling distribution, so the company wanted an easy way to integrate learning into this part of the business. This would allow the company’s employees to be more efficient and reduce the possibility of costly operations mistakes.