Norwegian Air is the second largest airline in Scandinavia and the third largest low-cost airline in Europe with approximately 4,500 employees. Norwegian Air operates 416 routes to 126 destinations in Europe, North Africa, the Middle East, Thailand, and the United States, carrying more than 20 million passengers in 2013.
Norwegian Air has crewmembers located across Europe, Asia, and the US. To ensure consistent training across its fleet, it needed an online learning management system (LMS) that works for everyone—no matter where they are located. Norwegian staff work around the world and its flight crews travel constantly. It is challenging and expensive to get staff to attend classroom training in Norway.
Employees hold different qualifications and licenses, so it is important for the training department to be able to track which crews were due for renewals. This was a daunting task given their staff of more than 4,500 employees.