Searchmetrics increases Customer and Employee Engagement with Litmos LMS
Search and content optimization today are table stakes for any company seeking to grow and maintain an online presence. Keeping track of all the changes Google and other search platforms make can be time-consuming and frustrating, though, without outside help.
That’s where Searchmetrics, the world’s largest search and content optimization platform comes in. With more than 250 billion points updated regularly to identify new trends and keywords in the industry, Searchmetrics provides customers with the tools to gain a competitive advantage and to help them identify new business opportunities by acting as a pathfinder to engaging content and providing insights into what others in the industry are doing well.
In addition to making online certification available for customers, Searchmetrics identified a gap in its internal communications structure, where employees weren’t able to effectively and efficiently access a library of information that pertains to their role and organization. The company was using shared documents that weren’t very interactive. It identified a need for a central hub of information. Not only did they need an LMS for training but they wanted a central depository that everyone in their company would have access to.