SupplyCore is a highly adaptable integrated logistics solutions company which provides key support services such as supply chain management, distribution, warehousing, and complete program management to its customers worldwide.
For SupplyCore to ensure the highest standards of quality and compliance to partners and customers and maintain its ISO certifications, training in quality, compliance, safety, and various other contractual programs is mandatory for both domestic and global associates. Originally, trainings were delivered face-to-face or via web conference to small groups of associates across multiple sessions. These sessions usually took place over the course of several weeks, two to three times per year.
In order to create a more streamlined approach for delivering training and other important content, and to prepare for a hiring ramp-up to over 160 associates, SupplyCore looked for an online option to help deliver this material in a more on-demand way.
In addition, the company needed a way to roll out online training to potentially hundreds of external partners who use online web portals to process transactions, and would require training on how to use these applications effectively.