Yorktel enhances employee certification and internal training with Litmos
At Yorktel, they’re making complicated simple. Yorktel designs, integrates and manages world class video solutions that enable visual communications – anytime, anywhere, any way. From video conferencing to streaming video, media services to digital signage, Yorktel makes complicated video solutions simple. The Yorktel philosophy is clear: Simplify. Innovate. Connect.
For over 30 years, Yorktel has been the video managed services partner around the world for some of the largest business and government agencies. With over 10,000 video systems under management worldwide, more than any other video communications service provider, Yorktel has the proven expertise and global reach to deliver enterprise-quality visual communications.
The training process at Yorktel is generally decentralized, and is delivered by department managers. They had someone who ran "Lunch and Learn" programs with video conferences, but they couldn't track who attended them or if anyone learned anything from them. Yorktel is a very distributed organization, with many different offices, in many time zones, including people located at their customers' sites, which could make people feel a bit disconnected from the company at-large. They also wanted to be able to certify and train their York Force partners (subcontractors), in addition to making sure their employees stay compliant. When Yorktel applied for their ISO 27001 certification (which is a standard for Information Security), they realized they needed an LMS to help them with ongoing training.