Learning Solutions for Hospitality Companies

Anywhere, anytime, any device
Many Hospitality workers do not have an assigned desk and are perpetually moving about the property. SAP Litmos enables all employees to access training where they are without interrupting the flow or pace of work.

Easy for non-technical learners
Even employees with limited business software experience can easily navigate the SAP Litmos system and swiftly complete courses. By leveraging shorter, graphically driven, multilingual training, you can engage people in the content rather than frustrating them with the learning system itself.

Video learning for customer service
SAP Litmos supports video content, which is great for teaching customer service skills. Often, it can show performance and CX standards more effectively than written words in the company handbook.

Tracking and reporting
Dealing with infamously high employee turnover is enough of a headache for Hospitality leaders. With SAP Litmos, you can quickly track and measure the results of your onboarding and other training, and stay on top of learning progress.

Gamification and leaderboards
Engage and motivate users with achievements, points, and badges, all based on their activity in the system. It’s a fun way to build healthy competition among users and teams.

Rapid implementation and integration
SAP Litmos deploys in minutes, even if you plan to integrate it with other systems such as CRM or HR using any of the 50+ connectors or the API.

Hospitality-focused courses
Choose from a rich supply of content in the SAP Litmos Courses catalog to improve the skills of Hospitality workers. Offer short, video-based, SME-tested courses in areas such as Customer Service, Communication and Social Skills, and Food Hygiene.