Home › Litmos Documentation › Access Roles Best Practices
User roles are essential to control access to the system’s information and changes that users can make. The following are some best practices to ensure the highest level of security.
- Have more than one Account Owner – If you only have one Account Owner and that Account Owner leaves the company, you will not have access to the Accounts tab or the ability to create additional Account Owners. Note: There is no limit to the number of users with specific user roles for an account.
- Create custom roles with specific permission to allow defined access to the system – This prevents users from changing information, creating users, or changing users to a higher User Role and more.
- Be familiar with each custom role – Knowing the capabilities of each custom role will ensure that you are associating the most appropriate access when assigning a User Role to each user.
If you have further questions or doubts, please get in touch with Litmos Support to ensure the highest security possible.
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