In any organization, there are multiple types of mandatory staff training. These training fall on a continuum from how to perform specific job functions to a certification course in CPR. One of the most critical types of training in any business or organization is compliance training.
What is Compliance Training?
- Americans With Disabilities Act
- Workplace Violence
- Sexual Harassment
- Conflict of Interest
- Family Medical Leave Act
Why is Compliance Training Important?
How is Compliance Training Different?
Can Compliance Training Be More Effective?
Here are some recommendations for updating your compliance training plan of attack:
- Present the legal language in short incremental bursts. No one enjoys reading pages of that stuff.
- Use lots of examples. Start with one or two that are simply obvious, then move to a few that really make people think.
- Consider your method of presentation. Do you want an interactive session where people get together and talk about these topics? If not, consider an eLearning course with interactivity built into the course. More interactivity increases the likelihood your staff will retain the message you are trying to deliver.
- Avoid using the same examples and material year after year. You can use the shell and key concepts, but don't make it always look the same. Otherwise, employees will lose interest right at the beginning.
Compliance training isn't about teaching employees which buttons to push on a machine or how to navigate through solving a complex case. You'll accomplish that in your job specific training. Compliance training gives you an opportunity to ensure employees understand your company's philosophies, policies, and procedures. It teaches employees that you value them and want to protect their rights, just as you expect them to do for each other and "their" company.
