• be_ixf; php_sdk; php_sdk_1.4.18
  • 4 ms
  • iy_2019; im_12; id_12; ih_15; imh_00; i_epoch:1.57619165795E+12
  • ixf-compiler; ixf-compiler_1.0.0.0
  • py_2019; pm_04; pd_18; ph_15; pmh_04; p_epoch:1.55562508486E+12
  • link-block; link-block_link-block; bodystr
  • pn_tstr:Thu Apr 18 15:04:44 PST 2019; pn_epoch:1.55562508486E+12
  • 0 ms
  • be_ixf; php_sdk; php_sdk_1.4.18
  • https://www.litmos.com/blog/category/employee-experience
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Employee Experience

Selling is hard. Training shouldn't make it harder.

Selling is hard. Training shouldn't make it harder.

Dec 4, 2019

Selling is hard. There, I’ve said it. Sales reps and sales managers have difficult jobs and it takes a special...

Life in the Fast Lane: Training for the Automotive Industry

Life in the Fast Lane: Training for the Automotive Industry

Nov 21, 2019

The Automotive industry has undergone substantial changes in the past several years with the introduction of advanced robotics and other...

Extreme Engagement in Corporate Learning

Extreme Engagement in Corporate Learning

Nov 18, 2019

I’ve written before about learning experience design, but I want to take it a bit further. I think we can,...

Next-gen Retail Training: Can Salespeople Really Change Lives?

Next-gen Retail Training: Can Salespeople Really Change Lives?

Nov 12, 2019

You've heard it for the past few years; we've entered the Experience Economy. Brand loyalty is now built primarily on...

Training to Create a Barrier-free Work Environment

Training to Create a Barrier-free Work Environment

Sep 25, 2019

Did you know that nearly one in five people are living with disability? Maybe that sounds high to you. You...

5 Ways Mobile Learning Helps You Connect with Your Remote Sales Team

5 Ways Mobile Learning Helps You Connect with Your Remote Sales Team

Sep 10, 2019

More employees than ever are working remotely. According to Globalworkplaceanalytics.com, the number of employees who work from home has grown...

Video Assessments: The Human Connection eLearners Need to Succeed

Video Assessments: The Human Connection eLearners Need to Succeed

Sep 4, 2019

Anyone who has ever taught a class or managed training knows one thing: not all learners are stars in class....

Smarter employee evaluation

Smarter employee evaluation

Aug 28, 2019

What do you use as a basis for evaluation of employees? It’s easy to have a simple measure, such as...

SAP Litmos et TTEC remportent une médaille d'or de Brandon Hall Group

SAP Litmos et TTEC remportent une médaille d'or de Brandon Hall Group

Aug 26, 2019

SAP Litmos a eu l'honneur de remporter la médaille d'or du prix Best Advance in Leadership Development de Brandon Hall Group en 2019...

Why Gamification is a Natural Fit for Sales Training

Why Gamification is a Natural Fit for Sales Training

Aug 15, 2019

Salespeople are notoriously tough. They have to be: it’s their job to hunt down prospects who will buy from them. ...

Your Culture Needs More CX Training

Your Culture Needs More CX Training

Aug 7, 2019

Business leaders are concerned about keeping up with future demands from customers, and rightfully so. In a recent survey conducted...

Top 3 Reasons Your Salespeople Need Ongoing, Online Training

Top 3 Reasons Your Salespeople Need Ongoing, Online Training

Jul 24, 2019

Picture this scenario. An employee gets hired as an Account Executive at a reputable and fast-growing startup focused on building...

Does Your Sales Team Have Bad CX Habits?

Does Your Sales Team Have Bad CX Habits?

Jun 26, 2019

Leaders want to deliver exceptional experiences. We all want to deliver for our customers, starting with a sales experience that...

Managers are the key to learning and development

Managers are the key to learning and development

Jun 13, 2019

For as much time as we spend talking about learning management, companies do not seem to spend a lot of...

Expectations, Education and Exceptional Experiences

Expectations, Education and Exceptional Experiences

May 23, 2019

I had the wonderful opportunity to speak to a group of learning professionals and others at SAP Customer Experience LIVE...

Getting Formal About Informal Learning

Getting Formal About Informal Learning

May 21, 2019

My Internet Time Alliance colleague, Charles Jennings, pointed me to this interesting article by Andries De Grip, titled "The importance...

What’s Learning’s Role in Customer Satisfaction

What’s Learning’s Role in Customer Satisfaction

Mar 29, 2019

How important is customer satisfaction and experience, and what does it have to do with learning and development? There is...

How emotions influence education

How emotions influence education

Mar 21, 2019

Do you know how your learners feel about their learning experiences? The more we learn about emotions, the more we...

How technology is changing training in the airline industry

How technology is changing training in the airline industry

Mar 7, 2019

The aviation industry is facing a major personnel shortage. According to Boeing’s 2018 Pilot and Technician report, airlines will need...

Learning still isn’t very learner-centric

Learning still isn’t very learner-centric

Feb 27, 2019

Learners are inching closer to the center of learning but still have a way to go. For the better part...

8 Skills That Are Often Overlooked In Customer Service Online Training

8 Skills That Are Often Overlooked In Customer Service Online Training

Feb 26, 2019

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I...

E-Learning Blog

Articles récents

  • Customer experience isn't my job
  • Training from the mall this month?
  • Selling is hard. Training shouldn't make it harder.
  • Why Non-Customer-Facing Teams Need Customer Experience Training
  • SAP Litmos Rocked L&D Innovation and Tech Fest in Sydney!

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