Learn About Employee Management Training
If you are currently delivering employee management training for your staff in a live classroom environment, you may want to consider whether or not moving to an eLearning training design would help improve the efficiency and outcome of your training. eLearning can be used as a self-supported training option, or it can be a supplement to the classroom training that is delivered with live instruction. Regardless of the option you choose, many find that eLearning provides benefits for any training program.
What is eLearning?
For the unfamiliar, eLearning is defined as "learning conducted via electronic media, typically on the internet." Whether you use eLearning by itself or with on the job or classroom training, it provides benefits that cannot be realized through other training approaches. One tremendous benefit of eLearning is that it allows for the use of many different delivery modalities to complete your employee management training.
Rather than having a group of learners participate in training scenarios together, you can present scenarios in an eLearning environment and give them the option to respond to the content in whatever way you prefer. This will help reach learners who may not otherwise participate in your training sessions. It also allows for the incorporation of assessments so you can evaluate whether or not your students are really learning the material as you planned.
How to Manage eLearning Content?
Once you decide to implement eLearning content, you will soon be faced with the issue of how to house all of the training material you develop. A common solution is to incorporate the use of a learning management system (LMS). This software provides a platform for housing eLearning content in one central location. Your learners can log in to complete training and assessments as often as needed. For training coordinators, you can track progress and see who has completed training and any associated test scores.
Try an LMS
If you're not familiar with the types of LMS options on the market, the initial glance can be overwhelming. Litmos offers a free trial of their vendor supported LMS. Give it a try and see how this system can be loved by students and training coordinators alike. It may help you introduce new training options for your employee management training.[:in]
Customer Service Training Portal for Employee Training
Employee training for customer service is a highly imperative activity in any organization. Organizations need to select the right training software to enable employees to work efficiently. Relevancy of course and depth of training are key factors that determine which training software is required for the organization.
Companies need to choose robust learning management systems that can efficiently track and measure course efficiency and cater to employee training for customer service, as well.
Leverage the Power of Litmos
Litmos is a learning management system that can be leveraged to train, test, and track course efficiency. All courses that are created using the Litmos training software will automatically be ready for access via iPhone, iPad, iPod Touch and Android devices.
- Litmos provides customization options for your training portal. You can change the appearance of your training portal to suit your organization needs.
- Litmos supports compliance training. This training is provided online and has the ability to maintain an accurate record of employee training progress and results.
Organizations can use Litmos employee training for customer service package to:
- Use the comprehensive reporting suite in the training software to have most legal requirements ticked off too.
- Upload content into Litmos and tweak it for online viewing.
- Email your trainees the schedule. Track whether tests have been taken up.
How to get started
Litmos made it easy for you. Try a free, 14-day trial to see how Litmos works for you.