Keys to Professional Email Communication
This course helps you be more professional and effective in your email communications. We’ll review the basics of properly writing an email, how to decide if email is the right form of communication, why it’s important to be brief and to the point in email correspondence and the importance of rereading your email before pressing “send.”
- The difference between corporate and private email etiquette.
- How to determine whether email, phone or face-to-face communication is most appropriate.
- The proper format to use when writing a professional email.
- The importance of using appropriate voice and tone in your emails.