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Posts tagged "training"

Spring Training: Three Ways L&D Can Learn from Baseball

Spring Training: Three Ways L&D Can Learn from Baseball

Mar 12, 2020

Here in the U.S., we’re right in the heart of Major League Baseball (MLB) Spring Training season. This is the...

Your Culture Needs More CX Training

Your Culture Needs More CX Training

Aug 7, 2019

Business leaders are concerned about keeping up with future demands from customers, and rightfully so. In a recent survey conducted...

What’s L&D’s Role in Supporting the Brand Promise?

What’s L&D’s Role in Supporting the Brand Promise?

Jul 25, 2019

One of the robust issues for organizations is purpose. It’s become a rallying cry for organizations to address the dilemma...

Does Your Sales Team Have Bad CX Habits?

Does Your Sales Team Have Bad CX Habits?

Jun 26, 2019

Leaders want to deliver exceptional experiences. We all want to deliver for our customers, starting with a sales experience that...

6 Ways to Overcome Resistance to Gig Worker Training

6 Ways to Overcome Resistance to Gig Worker Training

Jun 19, 2019

Last year, model and cookbook author Chrissy Teigen put in a grocery order with a shopping service. She ordered 5...

Managers are the key to learning and development

Managers are the key to learning and development

Jun 13, 2019

For as much time as we spend talking about learning management, companies do not seem to spend a lot of...

All Roads Lead to Customer Experience

All Roads Lead to Customer Experience

May 6, 2019

Before I jump into today’s post, All Roads Lead to Customer Experience, please allow me to invite SAP Customer Experience LIVE...

How do Lucky Learning Pros Find their Pot of Gold?

How do Lucky Learning Pros Find their Pot of Gold?

Mar 15, 2019

It’s St Patrick’s Day weekend and millions of people around the globe are about to get their green on and...

Training in the gig economy

Training in the gig economy

Feb 13, 2019

You’ve got a great idea for a gig economy business and you’re anxious to join Amazon, Uber, Lyft and a...

What NOT to do in L&D

What NOT to do in L&D

Jan 16, 2019

As do most articles in the L&D space, I frequently talk about what we should do. And, it occurred to...

Engaging Employees to Learn as Part of Your Customer Experience Strategy

Engaging Employees to Learn as Part of Your Customer Experience Strategy

Dec 19, 2018

The best customer experiences are outcomes of the best employee experiences. Employees can only deliver on great experiences by feeling...

Critical consumption of content

Critical consumption of content

Dec 4, 2018

Of late, I find a number of my posts are about taking down silly articles. And, I find that the...

What Makes a Winning Online Course?

What Makes a Winning Online Course?

Jul 30, 2016

Today was Video Friday on L&D Talk. Mark Lassoff was our guest and he made some great points about the...

The Art of Training: Virtual Training Success – Part 1

The Art of Training: Virtual Training Success – Part 1

Jun 28, 2016

When it comes to the “The Art of Training”, our first thought is almost always “The Art of Face-to-Face Training”....

5 Types of Content to Deliver via Your LMS

5 Types of Content to Deliver via Your LMS

Jun 9, 2016

*This is a guest post from our featured blogger Ant Pugh. If you are looking to invest in an LMS...

Why Training Must Align with Organizational Goals

Why Training Must Align with Organizational Goals

May 24, 2016

Organizational Imperatives The pressures on organizations aren’t lessening; the pressure to be more agile and adapt continue to increase. And...

The Future of L&D in the New World of Work

The Future of L&D in the New World of Work

Mar 24, 2016

This article from HBR.org got me thinking more about how Training, Learning and Development fit into the future of work. Over...

The SXSW Interactive Experience with L&D Perspective

The SXSW Interactive Experience with L&D Perspective

Mar 17, 2016

SXSW Interactive is a massive event. Even writing that statement doesn’t feel like I’m doing justice to the size of...

How to Improve Learning Retention by Over 300% – Hint: Don’t Bore me!

How to Improve Learning Retention by Over 300% – Hint: Don’t Bore me!

Mar 2, 2016

I attended the Edtech day of Phoenix Startup Week last week. And today some of the presentations went live on slideshare....

Free Your Training Content from the Chains of SCORM

Free Your Training Content from the Chains of SCORM

Mar 1, 2016

If you’ve been in the eLearning industry for any significant period of time you know the industry thorn that is...

How to Spend Less on Training Your Franchisees

How to Spend Less on Training Your Franchisees

Feb 22, 2016

As a franchisor you want your franchisees to be successful. You need to empower them. They need to know your vision...

Fast Company Growth Requires Faster Training Solutions

Fast Company Growth Requires Faster Training Solutions

Feb 11, 2016

From 20 to 200! This is how fast hundreds of small businesses want to grow. Like those currently attending the...

Top 5 Rules for Great Multiple Choice Questions

Top 5 Rules for Great Multiple Choice Questions

Jan 13, 2016

For many of us who design e-learning, the multiple choice question is the default question format we add at the...

CES2016 Update Part 2: eLearning Mega-trend!

CES2016 Update Part 2: eLearning Mega-trend!

Jan 11, 2016

This year’s CES2016 is a glimpse into the near future of tech, but a further future for eLearning. It’s easy...

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