The post-sale process is where you have the opportunity to go that extra mile and really prove to your customer that they made the right buying decision. How can you do that? This course will show you how.
This course explores what every salesperson needs to know to successfully strategize, pitch, and close their sales.
This course is filled with skills and techniques for any salesperson looking to develop their negotiating and influencing skills. It will give you the confidence to walk into any sales negotiation knowing what you want and how to get it.
This course explores questioning and objection handling in sales. It will highlight the importance of being able to ask as well as answer pertinent questions. As well as this, it will offer some key tips and techniques for addressing sales objections that any salesperson can use.
This course looks at what must be in place before the selling cycle starts. It’ll look at how to prepare for the sales process, as well as highlight the correct attitude and traits all great salespeople possess.
Adaptive selling allows you to listen, understand the customer’s needs, and then adapt your conversation and presentation accordingly. Adaptive selling is easy once you establish a relationship with the customer.
In sales, it’s critical to understand the importance of identifying potential new customers. Without new customers, businesses would ultimately die. Great salespeople are constantly looking for new prospective customers everywhere.
The pre-approach, or the process of finding out the answers to these questions, is critical. Doing your research and coming prepared gets your prospect’s attention and shows them that you care.
A customer won’t trust a person who doesn’t deliver on what they say. You can see why trust is so important in selling. Customer trust is built on open and honest communication.
It’s important to remember that you’ll be communicating with many different people about many different topics in selling. Sometimes, you’ll be communicating one-on-one; other times, you’ll be communicating with a group.
If you truly understand your prospect’s business, it’s much easier to present a solution that addresses the perceived need and reasons to buy it now. Understanding and building trust is imperative.
Most aspects of the sale can be negotiated, including price, contract, terms, delivery, services, and more. Agreeing on each one of these aspects, will move your prospect through the funnel.
A sales proposal should address your customers’ needs and confirm their decision to buy your product. A good proposal identifies the specific terms of the sale, including pricing, and delivery.
Rejection is a reality that all sales professionals will deal with occasionally, no matter how experienced or skilled you are; it comes with the territory.
If you use competitive tactics to claim the biggest piece of the pie, you can put the other party on the defensive. So how do you create value in negotiations?
Ethical, straightforward communication should happen internally within your company and externally to your customers. Organizations have values, just like people. Do you understand your companies value statement and embody it?
Buyers and customers have changed, but how you reach them has changed dramatically. Potential customers have access to information on social channels and use it to empower their decision making.
If you’re involved in any kind of international sales, you’ll need to know about cross-cultural negotiation. However, the skills you’ll learn here are relevant for everyday life, too. Find out why here.
This course will explore the different types of sales presentations and when you should use them, as well as some techniques and tips you for planning your next presentation.
The course will give you an understanding of the distinctions between negotiating electronically versus the alternatives. We’ll help you figure out the tricks and techniques you need to maximize your returns.
This course will explore the difference between objections and rejections, and the look at best way to uncover the objections that stand between you and a deal.
This course looks at why trust is so vital to sales, and gives you some tips and techniques on how you can establish trust with your customers.