Course catalog / Healthcare edition

Healthcare edition

Industry-leading online healthcare training courses for the US.

Compliance Courses

Advance Beneficiary Notice - Refresher

Advance Directives and End-of-Life Decision Making

Age-Specific Competencies and Patient Rights

Annual Healthcare Compliance Refresher

Attestation - CMS FWA and Compliance Training

Bloodborne Pathogens and Your Healthcare Organization's Exposure Control Plan

Board Fraud and Abuse - Refresher

Coding Accuracy - Refresher

Compliance Program Overview for Health Plans Participating in Medicare Advantage

Compliance Training for Health Plan Board Members

Confidentiality Agreements - What is Your Role

Conflicts of Interest - Refresher

Controlling Violence in Healthcare

Culturally Competent Care - An Overview

Data Security - Refresher

Descripción general de privacidad y seguridad HIPAA

Diagnosis Coding - Refresher

Diversity - Refresher

Documentation - Refresher

Documentation for Physicians - Refresher

Documentation in the Medical Record

DRA and Compliance - Refresher

Early Warning Signs and Rapid Response

Essentials of HIV and AIDS for Healthcare Employees

Exclusions - Refresher

Fair Market Value - Refresher

Healthcare Fraud, Waste and Abuse

HIPAA Business Associate I

HIPAA Business Associate II (Clinical)

HIPAA Business Associate III (Clinical)

HIPAA Business Associate III (Non-Clinical)

HIPAA Compliance Officers (BA)

HIPAA Employer Employee

HIPAA Employer Finance and Marketing

HIPAA Employer First Line Managers

HIPAA Employer HR Benefits

HIPAA Employer IT Professionals

HIPAA Employer Senior Executives

HIPAA Health Plan Board Member and Senior Executives

HIPAA Health Plan Case Managers

HIPAA Health Plan Claim Processors

HIPAA Health Plan Department Managers

HIPAA Health Plan Quality Oversight

HIPAA Hospital Billing and Patient Accounting Staff

HIPAA Hospital Medical Records Staff

HIPAA Hospital Nurses

HIPAA Hospital Physicians

HIPAA Practice Billing Staff

HIPAA Practice Front Office I

HIPAA Practice Front Office II

HIPAA Practice Medical Technician

HIPAA Practice Nurse

HIPAA Practice Office Manager

HIPAA Practice Physician

HIPAA Privacy and Security Overview

Introduction to Medicare Advantage Plans for Health Plans

Investigational Devices - Refresher

Keys to Success as a Patient Access Manager

Medical Necessity - Refresher

Medicare Advantage Marketing Guidelines for Health Plans

Medication Errors and Safety

Multidrug-resistant Pathogens and Preventing Infection

Non-Physician Supervision - Refresher

Obstetrical Safety Issues and Preventing Infant Abduction

Patient and Workplace Safety Measures

Patient Safety for Ambulatory Care Centers

Preventing Conflicts of Interest - Ethical Conduct

Preventing Falls in Healthcare Settings

Prevention of Adverse Events

Privacy - Refresher

Provider Relationships - Refresher

Provider-Based Rules - Refresher

Radiology Orders - Refresher

Recognizing Abuse and Violence

Reducing Violence and Suicide Risks in Mental Health

Sexual Harassment Refresher

Short Stay - Refresher

Social Media - Refresher

Steps to Minimize Workplace-Related Injuries

Strategies to Meet Joint Commission Patient Safety Goals

Teaching Physician Rules - Refresher

Therapy Certification - Refresher

Translation and Communication in Healthcare

Understanding Bad Debts - Refresher

Understanding Latex Allergies in Healthcare

Understanding Organ Transplants and the Donation System

Understanding the Needs of the Chronically Ill, Acutely Ill Patient

Why Emergency Action Plans Matter in Healthcare

Workplace Safety - How Employees Can Ensure a Drug-Free Workplace

Workplace Safety - How Managers Can Ensure a Drug-Free Workplace

Revenue Cycle Courses

Anatomy of a 1500 Claim

Anatomy of a 1500 Claim for Outpatient Offices

Annual Revenue Cycle Compliance

Assumptions, Presumptions and Misconceptions in the Collection Process

Auto Insurance Assignment

Becoming a Presenter with Purpose

Breaking Down Communication Barriers During Collection Process

Components of a Complete Physician Order

Computer Software and Generating Bills

Cost Containment

Critical Steps in Payer Identification

Critical Steps in Payer Identification for Outpatient Offices

Customers and Communication Getting to Know Your Customers

Determining COB and MSP for Outpatient Offices

Determining Coordination of Benefits

Developing and Using Key Performance Indicators

Employment Law 101 - What Every Manager Needs to Know

EMTALA and Patient Intake

Entity Request Determination Process

Essentials of Telephone Communication Skills

Evaluation and Management Coding Changes (US)

Explaining the ABN to Medicare Beneficiaries

Following Up on a Medicare Payment

Following Up with Commercial and Other Payers

Four Steps of Requesting Payments from Patients

Gathering Essential Visit Information

General Follow-Up on Blue Cross

Getting Correct Information from Patients and Guarantors

Getting Generations to Work Together

Health Insurance Plans & Participation Basics

How Bills are Processed Through the Revenue Cycle

Identifying the Patient & Other Key Individuals

Identifying UB Data Elements & Form Locators

Identifying UB Elements at Patient Intake

Informed Consent: Demystifying This Important Document

Insurance Verification Process Step by Step

Insurance Verification Terminology

Interpretation of Medicare Secondary Payer

Introduction to Coordination of Benefits

Introduction to Denial Management

Introduction to Healthcare Coding Systems

Introduction to Healthcare Coding Systems for Outpatient Offices

Introduction to Medicaid

Introduction to Medicare Advantage Plans

Introduction to Medicare Secondary Payer & Medicaid COB

Introduction to the Revenue Cycle

Introduction to the Revenue Cycle for Outpatient Offices

Introduction to TRICARE & CHAMPVA

Introduction to UB Validation, Part One

Introduction to UB Validation, Part Two

Keys to Professional Email Communication

Managing Denials in a Post ICD-10 World

Managing Employee Performance

Managing Patient Balances

Master Patient Index Search and Assignment

Matching Communication Styles for Improved Collections

Medical Necessity Concepts and the ABN

Medical Necessity Concepts and the ABN for Outpatient Offices

Medical Terminology I: Word Building

Medical Terminology II: Body Systems

Medical Terminology III: Procedures, Symptoms & Acronyms

Medicare - World of Medicare

Medicare Secondary Payer

Medicare Secondary Payer Practice Scenarios

MSP Determination Process

MSP Requirements Documentation

Multiple Plan COB Determination Process (2019)

Overview of Collecting Patient Balances

Patient Intake & the UB-04 Claim Form

Patient Intake Methods

Patient Intake Points Within Healthcare

Patient Interviewing Techniques

Patients, Payer-Specific UB Data Elements

Payer Follow-Up Part One

Payer Follow-Up Part Two

Payment Options & Solutions

Practical Tips for Cleaning Up the Downstream Revenue Cycle

Public Location Accident Assignment

Quality Assurance Methods in the Collection Process

Reading an Insurance Card

Reading the Medicare Remittance Advice

Red Flag Rule

Residential Accident Assignment

Revenue Cycle Certified Master (RCCM) Certification Exam

Revenue Cycle Certified Professional I (RCCPI) Certification Exam

Revenue Cycle Certified Professional II (RCCPII) Certification Exam

Revenue Cycle Regulations & Compliance Review

Revenue Cycle Regulations, Compliance & the OIG

Revenue Cycle Terminology

Strategies for Handling Payment Objections

Teamwork and Collaboration in the Revenue Cycle

Telehealth Billing (US)

Ten Principles of Positive Collaboration and Teamwork in Health Care

The Appeals Process on Medicare Denials

The Collection Flow

The Exceptional Patient Experience - 16 Rules to Live By

The Future of Revenue Cycle Compliance

The Relationship of UB Data Elements & Charges

Triaging for Better Collections

UB Data Elements Relationships

UB Validation Fundamental Outpatient

UB Validation Fundamental Therapy

UB Validation Mom and Baby

Understanding How Hospitals Are Paid

Understanding Patient Balances

Understanding Recovery Audit Contractors

Understanding the Elements of Payments

Understanding the Revenue Cycle at Hospital-Owned Outpatient Offices

Understanding the Stages of Patient Collections

Validating an Acute Inpatient Bill

What a Patient's UB Data Elements Tell You

Why Accurate Health Insurance Data Matters

Why Collecting Patient Balances Matters

Why Coordination of Benefits Matters

Why Insurance Verification Matters

Why Patient Demographic Data Matters

Why Patient Encounter Data Matters

Workers’ Compensation Assignment

Your Office in the World of Medicare

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