Jeannie Walters, the CEO and Founder of 360Connext, has spent 20 years evaluating and improving customer experiences and teaching her trademarked methodology to enlightened leaders in many industries. She is a Certified Customer Experience Professional (CCXP,) a CX Expert Panel member for the Customer Experience Professionals Association, a Professional Member of the National Speakers Association, A Forbes Coaches Council Member and Contributor, A C-Suite Network Advisor, a LinkedIn Learning Instructor, and a TEDx speaker. Jeannie is passionate about making the everyday interactions we all have as customers better and writes, speaks, studies and trains on customer experience issues around the world. Her mission is “To Create Fewer Ruined Days for Customers."
David Wentworth is one of the leading minds in the area of learning and development. As the Principal Learning Analyst for Brandon Hall Group, he conducts research focused on how people learn and the role of emerging technologies. He consults F500 organizations on benchmarking programs, learning measurement strategy and more, as well as profiles learning technology providers. David delivers keynotes, breakout sessions and participates on panels at events around the world. He has been a research analyst in the human capital field since 2005, joining Brandon Hall Group in 2012 to concentrate on learning and development. He has written several reports published by ATD, covering mobile learning, social/collaborative learning, and more. His work has also appeared in Compensation & Benefits Review, T+D Magazine and CLO Magazine.
Michael Rochelle is Chief Strategy Officer and Principal HCM Analyst at Brandon Hall Group. Prior to his current role, Michael was the Chief Strategy Officer and Co-founder at AC Growth. Michael serves in a variety of roles including overseeing consulting and advisory support for corporations and solution providers. Michael has led a wide range of advisory support and strategic engagements for Fortune 1000 and small- to medium-sized organizations as well as leading and emerging solution providers across the HCM industry.
As Owner of Learning Rebels™, Shannon Tipton is a skilled learning strategist with over 20 years of leadership experience developing successful infrastructures for training departments across North America, Europe and Korea. Shannon gets ridiculously excited to work with training teams and organizations to develop learning solutions to achieve applicable business results. Recognized as bringing real-world expertise into the learning field, Shannon aligns learning strategies with technologies and microlearning tools to strengthen workplace learning, enhance collaboration and increase learning connectivity. As author of “Disruptive Learning” Shannon frequently speaks at conferences across North America and Europe. Recently named in the top 100 elearning “Movers and Shakers” by eLearning Industry, Shannon’s blog “Learning Rebels” is in the top 100 elearning blogs and can be found at learningrebels.com.
Clark Quinn, Ph.D., helps Fortune 500, government, not-for-profit, and educational organizations align technology with how we think, work, and learn. He integrates creativity, cognitive science, and technology to develop award-winning online content, educational computer games, and websites, as well as adaptive, mobile, and performance support systems. After an academic career, Dr. Quinn has served as an executive in online and elearning initiatives and has an international reputation as a consultant, speaker, and author, with five books and numerous articles and chapters. Clark works through Quinnovation.com, and was awarded the eLearning Guild’s Guild Master award in 2012.
John Leh is CEO and Lead Analyst at Talented Learning. Named among the “Top 20 Global Elearning Movers and Shakers” in 2018 and 2017, John is a fiercely independent LMS selection consultant, blogger and podcaster who helps organizations develop and implement learning technology strategies – primarily for extended enterprise applications. His advice is based on more than 20 years of industry experience, serving as a trusted LMS selection and sales adviser to more than 100 learning organizations with a total technology spend of more than $65 million. You can connect with John on Twitter at @JohnLeh or on LinkedIn.
David Wilson is founder and CEO of Fosway Group, Europe’s #1 HR and learning analyst. A major commentator on the learning and talent industry for over 20 years, David is a strategic advisor to many major corporate and supplier organisations in the UK and Europe. David personally leads Fosway’s research and corporate advisory agenda. He is the author of over 150 research papers and articles, as well as being a leading speaker at major conferences and events around the world. With his extensive market knowledge and detailed insight of corporate projects and experiences, David continues to influence the thinking of many of the leading companies and vendors operating in the market today. Areas of Expertise: HR and learning technology and strategy; vendor solutions; market trends; industry research; and corporate advice.
Dani is a co-founder and principal analyst for RedThread Research. She has spent the majority of her career writing about, conducting research in, and consulting on human capital practices and technology. Before starting RedThread, Dani led the Learning and Career research practice at Bersin. She also led the Human Resource Competency Study with the University of Michigan and the RBL Group, which resulted in her coauthoring the book, HR Competencies: Mastery at the Intersection of People and Business. Her ideas can be found in publications such as CLO Magazine, HR Magazine, and Employment Relations today. Dani holds a Master of Business Administration and a Master of Science and Bachelor of Science degrees in Mechanical Engineering from Brigham Young University.
Julie leads learning research for Bersin, Deloitte Consulting LLP. Julie has over 20 years of experience in learning and development, talent management and recruitment in consulting and in-house roles. Her practitioner experience includes creating global onboarding programs, using peer-created learning within leadership training, multiple mergers and integrations, and leading a globally distributed team. Julie helps organizations create business impact by connecting learning, talent, and organizational change efforts to organizational goals and strategy. A Certified Professional in Learning and Performance, Julie holds a master’s degree in communication from Florida State University.
Craig Weiss is the CEO and lead analyst for The Craig Weiss Group, which provides analyst, advisory and consulting services to buyers and vendors in the e-learning industry. He is an advisory board member for The Moment, a firm based in the United Kingdom and is on an advisory board for an e-learning startup in Scotland. He has been identified as one of the most influential people in the world for e-learning and the most influential in the world for learning systems. Craig writes the E-Learning 24/7 blog, which is read weekly in 174 countries, territories and colonial territories. Additionally, he has written for numerous publications and speaks regularly at conferences and events around the world. Craig resides in LA.