SAP Executive Vice President and Global Head: Talent, Leadership and Learning
In Jenny's role at SAP, this is the fifth global technology company where she was a senior executive in Human Resources, Learning, Sales, or Services. She was either Chief Learning Officer or Talent Officer at Success Factors, Hewlett Packard, Sun Microsystems, and Docent (now SumTotal Systems). Jenny began her career as an instructor and instructional designer.
Jeannie Walters, the CEO and Founder of 360Connext, has spent 20 years evaluating and improving customer experiences and teaching her trademarked methodology to enlightened leaders in many industries. She is a Certified Customer Experience Professional (CCXP,) a CX Expert Panel member for the Customer Experience Professionals Association, a Professional Member of the National Speakers Association, A Forbes Coaches Council Member and Contributor, A C-Suite Network Advisor, a LinkedIn Learning Instructor, and a TEDx speaker. Jeannie is passionate about making the everyday interactions we all have as customers better and writes, speaks, studies and trains on customer experience issues around the world. Her mission is “To Create Fewer Ruined Days for Customers."
David Wentworth is one of the leading minds in the area of learning and development. As the Principal Learning Analyst for Brandon Hall Group, he conducts research focused on how people learn and the role of emerging technologies. He consults F500 organizations on benchmarking programs, learning measurement strategy and more, as well as profiles learning technology providers. David delivers keynotes, breakout sessions and participates on panels at events around the world. He has been a research analyst in the human capital field since 2005, joining Brandon Hall Group in 2012 to concentrate on learning and development. He has written several reports published by ATD, covering mobile learning, social/collaborative learning, and more. His work has also appeared in Compensation & Benefits Review, T+D Magazine and CLO Magazine.
Michael Rochelle is Chief Strategy Officer and Principal HCM Analyst at Brandon Hall Group. Prior to his current role, Michael was the Chief Strategy Officer and Co-founder at AC Growth. Michael serves in a variety of roles including overseeing consulting and advisory support for corporations and solution providers. Michael has led a wide range of advisory support and strategic engagements for Fortune 1000 and small- to medium-sized organizations as well as leading and emerging solution providers across the HCM industry.
As Owner of Learning Rebels™, Shannon Tipton is a skilled learning strategist with over 20 years of leadership experience developing successful infrastructures for training departments across North America, Europe and Korea. Shannon gets ridiculously excited to work with training teams and organizations to develop learning solutions to achieve applicable business results. Recognized as bringing real-world expertise into the learning field, Shannon aligns learning strategies with technologies and microlearning tools to strengthen workplace learning, enhance collaboration and increase learning connectivity. As author of “Disruptive Learning” Shannon frequently speaks at conferences across North America and Europe. Recently named in the top 100 elearning “Movers and Shakers” by eLearning Industry, Shannon’s blog “Learning Rebels” is in the top 100 elearning blogs and can be found at learningrebels.com.
Clark Quinn, Ph.D., helps Fortune 500, government, not-for-profit, and educational organizations align technology with how we think, work, and learn. He integrates creativity, cognitive science, and technology to develop award-winning online content, educational computer games, and websites, as well as adaptive, mobile, and performance support systems. After an academic career, Dr. Quinn has served as an executive in online and elearning initiatives and has an international reputation as a consultant, speaker, and author, with five books and numerous articles and chapters. Clark works through Quinnovation.com, and was awarded the eLearning Guild’s Guild Master award in 2012.
John Leh is CEO and Lead Analyst at Talented Learning. Named among the “Top 20 Global Elearning Movers and Shakers” in 2018 and 2017, John is a fiercely independent LMS selection consultant, blogger and podcaster who helps organizations develop and implement learning technology strategies – primarily for extended enterprise applications. His advice is based on more than 20 years of industry experience, serving as a trusted LMS selection and sales adviser to more than 100 learning organizations with a total technology spend of more than $65 million. You can connect with John on Twitter at @JohnLeh or on LinkedIn.
David Wilson is founder and CEO of Fosway Group, Europe’s #1 HR and learning analyst. A major commentator on the learning and talent industry for over 20 years, David is a strategic advisor to many major corporate and supplier organisations in the UK and Europe. David personally leads Fosway’s research and corporate advisory agenda. He is the author of over 150 research papers and articles, as well as being a leading speaker at major conferences and events around the world. With his extensive market knowledge and detailed insight of corporate projects and experiences, David continues to influence the thinking of many of the leading companies and vendors operating in the market today. Areas of Expertise: HR and learning technology and strategy; vendor solutions; market trends; industry research; and corporate advice.
Dani is a co-founder and principal analyst for RedThread Research. She has spent the majority of her career writing about, conducting research in, and consulting on human capital practices and technology. Before starting RedThread, Dani led the Learning and Career research practice at Bersin. She also led the Human Resource Competency Study with the University of Michigan and the RBL Group, which resulted in her coauthoring the book, HR Competencies: Mastery at the Intersection of People and Business. Her ideas can be found in publications such as CLO Magazine, HR Magazine, and Employment Relations today. Dani holds a Master of Business Administration and a Master of Science and Bachelor of Science degrees in Mechanical Engineering from Brigham Young University.
Julie leads learning research for Bersin, Deloitte Consulting LLP. Julie has over 20 years of experience in learning and development, talent management and recruitment in consulting and in-house roles. Her practitioner experience includes creating global onboarding programs, using peer-created learning within leadership training, multiple mergers and integrations, and leading a globally distributed team. Julie helps organizations create business impact by connecting learning, talent, and organizational change efforts to organizational goals and strategy. A Certified Professional in Learning and Performance, Julie holds a master’s degree in communication from Florida State University.
Craig Weiss is the CEO and lead analyst for The Craig Weiss Group, which provides analyst, advisory and consulting services to buyers and vendors in the e-learning industry. He is an advisory board member for The Moment, a firm based in the United Kingdom and is on an advisory board for an e-learning startup in Scotland. He has been identified as one of the most influential people in the world for e-learning and the most influential in the world for learning systems. Craig writes the E-Learning 24/7 blog, which is read weekly in 174 countries, territories and colonial territories. Additionally, he has written for numerous publications and speaks regularly at conferences and events around the world. Craig resides in LA.
Customer Stories and Partner Sessions
Head of Marketing, Vyond
Stacy is the head of marketing for Vyond (formerly GoAnimate), the quickest, simplest, and most cost-effective solution for producing and sharing a professional-looking video. She has over 20 years of B2B and B2C marketing expertise for a variety of technology companies.
Director of Tools and Technology, ADP
Ellen Vines is the Director of Tools and Technology for ADP’s Employer Services Sales Learning and Leadership Group. She has a Master’s degree in Adult Education and Distance Learning and has implemented and managed ADP’s Sales Learning Environment and Technology for the last 16 years including rolling out their first virtual university that included blended learning and streaming video in 2004. Ellen started with ADP in 1991 and has been a learning professional since 2001 supporting 10 Business Units and over 9,000 sales associates. Her roles have included Sales Training Consultant and Knowledge Manager prior to becoming the department’s Technology Director. She is passionate about leveraging learning to drive sales associates’ productivity and success at ADP. She strives to find new technologies and processes to integrate into the sales learning ecosystem that streamline and innovate Sales Operations and continue to build ADP’s reputation as a top-notch learning organization.
Global Vice President, Field Transformation & Readiness, SAP
Rae began her journey in Enterprise Software as a presales and implementation consultant in 1985, newly graduated from Purdue University Krannert School of Business. Rae realized her passion for serving customers and sales, becoming an Account Executive and quickly moved into sales leadership. She spent the next decade building sales teams and consistently over-achieving sales goals. Then life changed and she “retired” from software to pursue training in personal development and mastery. Rae was fortunate to study with numerous thought leaders including Stephen Covey and completed Life Coaching training with CTI. Life changed again and Rae joined SAP in 2006 as an Account Executive leading complex, multi-national accounts to success. Rae’s passion for training and development continued as she delivered various training sessions for her colleagues and in 2013, Rae was selected to lead the creation of SAP's first ever global sales training program based in Dublin, CA. After 5 years, the Sales Academy has hired and graduated over 1,000 Early Talent from 65 countries; and achieved sustained business impact including three years of Academy Graduates sales performance on par with experienced quota carriers, decreased the average quota carrier age by 7 years, increased female quota carriers by 4% and increased the share of quota carriers under 30 years by 5%. Rae continues to evolve the program and culture through coaching and mentoring, peer-to-peer learning, and career and leadership development for Early Talent and Sales Leadership. Rae, a relentless optimist, is committed to unleash the collective intelligence of a global multi-generational workforce as a positive force for change.
VP, Learning & Performance, TTEC
Lamont is a firm believer that ‘today’s learner is tomorrow’s leader.’ That mantra, and Whitney Houston’s hit song “I Believe the Children are the Future,” inspire him to wake up each day and give 100% in everything he does. Lamont believes that, as leaders, we have a responsibility to guide, empower, listen to, and involve the next generation, which is why he is so passionate about our Learning & Performance practice at TTEC. As the head of innovation, product development, and solutions within our team, he has the opportunity to research, work with, modernize, and operationalize emerging technologies. During his tenure, Lamont has worked extensively with State Farm, Allstate, Cigna, several “Blues”, and Progressive to create performance improving business solutions. In the financial vertical, Bank of America, TD Bank, Boubyan Bank, CarVal, Citizens, First Data, and several other fortune 1000 financial organizations to blend knowledge and learning with social collaboration to deploy value-add, KPI improving solutions.
Director of Content Design & Development, ADP
Dan Kaufman is the Director of Content Design & Development for ADP’s Sales Learning and Leadership Development Group. After studying film production and computer science in college, he spent almost a decade working in IT, before finding a way to combine his technical and creative skills in Learning/Instructional Design. First, Dan helped Jackson Hewitt build out their eLearning capabilities and led the implementation of their first Learning Management System. Then he joined ADP, and for the past 6 years he has managed a team of amazing Instructional Designers who create content for ADP’s sales people around the world. He spends his time working with all the talented people in Sales Learning to make sure that content is dynamic, engaging, and radically relevant.
Director of Learning and Engagement, Covenant Transport Services
An award-winning speaker, Doug has been a small business and corporate trainer for over 20 years in a variety of industries, including hospitality, automotive, and professional education and development. Having spoken to thousands of people, from small classrooms to large auditoriums, he continually shows a passion for developing and inspiring people, bringing out from within, their own personal greatness and ability to be a leader to those around them, personally or professionally. Doug has an uncanny ability to impart wisdom to his audience through effective storytelling and real-world leadership examples. Doug exudes a level of confidence and relatability and this allows him to connect to all types audiences and topics. He is a passionate speaker who enjoys engaging with his audience to cultivate meaningful relationships and opportunities for continuing interactions!
Manager, Federal Sector Program, Hire Heroes USA
Emily Gomez manages the Federal Sector Program for Hire Heroes USA, a national non-profit supporting veterans, transitioning military and their spouses in securing meaningful employment. She supports clients in “all things federal”, with the goal of increasing understanding about the federal employment process and common barriers. She has incorporated many forms of media to connect with clients all over the world and continues to fine-tune content development learners. She draws her expertise from a master’s degree in career counseling, a veteran transition coach certification, and a two-time certification in federal resume writing. Emily has family members in all branches of the military and endeavors to emulate their commitment to service. Emily currently resides in Raleigh, NC but originally hails from central California. When not in the office, you might find her practicing calligraphy, testing a new recipe, or crafting with friends.
Learning Design Specialist, Girl Scouts of Eastern Massachusetts
Lori Beverage is the Learning Technologies Manager for the Girl Scouts of Eastern Massachusetts. At GSEMA, Lori designs, creates, and publishes the Council’s suite of online learning opportunities as well as administrating LEAD Online, GSEMA’s Litmos training site. In the last two years, Lori has taken the online offering from a set of recorded webinars using an outdated platform to using the Litmos LMS with dozens of courses for volunteer use and a fully functional video web conferencing tool. Her goal has been to shorten the onboarding time for hundreds of new volunteers by providing online training, while creating an engaging, informative, fully modular experience for all volunteers seeking up-to-date information.
Laura Beth Matson
Director, HRIS, GEC Packaging Technologies
Laura Beth Matson is the HRIS Director for GEC Packaging located in Memphis, TN. She has a proven track record of successfully building and integrating HR and Financial system platforms across the organization that deliver value to the business. Most recently, she has integrated and harmonized the 3 business units of Graham Packaging, Closures Systems International and Evergreen Packaging under the GEC Packaging umbrella. Her focus has been on driving efficiencies in the organization by implementing consistent, repeatable processes and automating these processes wherever possible. Laura Beth is a certified project management professional and volunteers with the PMI Memphis organization where she has been a Board member in the past years. Her strong project management experience has been crucial for providing her with the necessary toolset to complete quality projects on time and on budget. When she is not in the office, Laura Beth spends time with her husband and three children. She is an avid tennis fan and loves to read.
E-learning Specialist, Girl Scouts of San Diego
Britt Christensen Northup is a content and readability specialist who began working in the publishing industry before earning her Master’s Degree in English and teaching composition at San Diego State University. She has experience as a technical editor for Science Applications International Corporation; as a content developer and trainer for the University of California, San Diego; and as a curriculum developer for the online learning center at American Specialty Health. She is currently employed as an E-learning specialist for Girl Scouts San Diego where she is focused on supporting the organization’s mission by developing meaningful learning resources for volunteers.
Erinn Mallory Kolp
Global Learning Director, Godiva Chocolatier
Erinn is an accomplished Learning and Organizational Development Professional with extensive experience designing and delivering Learning and Development programs for human resource organizations and business partners. Her expertise includes global learning and organizational development, coaching, change management, and leadership development. Erinn has worked with some of the most reputable Fortune 500 retailers. Erinn is currently the Director of Global Learning and Development at Godiva Chocolatier where she leads a team that is responsible for all Global Learning and Development Learning efforts. Prior to joining Godiva Chocolatier, Erinn spent a significant amount of time in Learning and Development at Starbucks Coffee Company, New York University, and Apple, Inc. Erinn holds a Professional Certificate in Learning and Organizational Development from New York University and is in the process of completing her B.A. in Social Sciences, Organizational Behavior and Change from New York University. Erinn currently resides in Brooklyn, New York with her husband Pete and two sons.
Production Information Systems Manager, Proponent
Born and raised in Spain, Miriam moved to California around 20 years ago with nothing but her two suitcases and a bag of dreams. She grew up around planes and has worked for aerospace companies on both sides of the Atlantic, holding different positions in Quality, Purchasing and Information Systems. Miriam is currently a member of Proponent, an aircraft parts distributor. Her passion for L&D has always influenced her career. She has designed and implemented training plans to improve her team’s performance, worked with SMEs and third-party vendors to create customized learning solutions and she is part of the team that is transforming Proponent’s L&D culture. Her educational background includes a BA and MBA on Economics and Business from the University of Sevilla, an e-Learning Instructional Design Certificate by UC Irvine, and an Instructional Design and Technology MicroMaster in Learning Sciences by the University of Maryland. Miriam is a long-life learner, currently starting the process to become a Certified Professional in Learning and Performance by the ATD.
Director of eLearning, Bona US
Todd Schutte, director of eLearning for Bona US (Swedish manufacturer of hardwood floor finishing and floor care products), is passionate about training and constant education. In his 26+ years at Bona, he’s pioneered and logged 25,000+ hours of “live” training with customers and colleagues, both in the US and internationally; and is now leading the charge to get all of their “live” training online; enabling customers to learn anywhere, on any device, at their convenience—and more importantly, to have an easy-to-access reference platform for needed long-term repeatability and true learning! Todd has also delivered “customer success” presentations, interviews, and round-table discussions at the last five SAP Sapphire conventions, based on Bona’s roll-out of SAP’s Hybris service solutions (Cloud for call center, repair service, sales). Aside from his deep training and service aspects, Todd has enjoyed a well-rounded career at Bona, holding positions in customer service, sales, sales management, and product management.
Head of Legal Compliance, Cloudflare
Andria Jones is Head of Legal Compliance for Cloudflare, a San Francisco-based tech company with an ambitious goal: to help build a better Internet. At Cloudflare, Andria has spearheaded an effort to take Litmos from a sales only training tool to a company-wide LMS. She is currently building out a comprehensive, cross-functional training curriculum for Cloudflare employees around the world. Prior to joining Cloudflare, Andria revolutionized the training programs at Symantec and Electronic Arts.
Sr. Manager International Clinical Education, BD Interventional Surgery
Jay has been with BD, formerly BARD surgery division, for the past 15 years. He has extensive experience in sales, sales management, field sales training, and surgeon education. He implemented the division’s first LMS, Litmos, in 2015 for the global sales and marketing teams. Today they have over 600 learners in 46 countries participating. Jay is responsible for the global commercial execution of the surgery business while also directing education platforms for both internal and customer education.
Vice President of Global Sales, The Walking Company
As a passionate executive leader and the consummate professional with more than four decades of retail industry experience, Barry consistently demonstrates both the intuitive and strategic dexterity to identify, address and positively impact both top and bottom line results. Barry's ability to keep people on the edge of their seats is remarkable. He's extremely flexible with the ever-changing retail climate and is able to cultivate visionary and innovative solutions for his organization and the world to benefit from. His ideas have helped form a brighter future for The Walking Company and ABEO brands and have created an edge that no other retail platform is operating on right now. Incorporating a process with a personality never looked so easy! His relentless drive, dedication and determination to succeed are unrivaled. Barry has an unwavering sense of what is fair as well as empathy for others, and is truly an exceptional executive and person. In his spare time, Barry enjoys giving back to his community through many organizations where he can apply his servant leadership. You may even find him with headphones on, enjoying his musical inspiration.
Group Learning & Development Manager, Findex
Hannah’s career began in Financial Planning at a company of just over 120 people. In 2015 an opportunity was offered to Hannah to join the Learning & Development team, which she now leads. This experience has led Hannah to witness and drive organisational change from both the coal face and at a strategic level giving her a unique perspective. Hannah is passionate about leveraging technology to engage and drive a dispersed workforce, creating learning experiences that nurture and develop the soft skills necessary for the future of work.
Principal Accessibility Consultant & Founder, me2 accessibility
Prior to establishing me2 accessibility, Kevin was a Senior Digital Accessibility Consultant with Vision Australia. He is an advocate of universal design, and has provided accessibility testing, training and consultancy services to a range of large blue-chip clients, federal, state and local government departments, NGOs and the education sector across Australia and Europe. In addition, Kevin has worked collaboratively with a wide range of web development and software companies, digital agencies and top consultancy firms.
Director, Human Resources – Americas, Edgen Murray Corporation
Beryl Stokes has been with Edgen Murray for nearly 20 years. Edgen Murray started out as a small family-owned distributor of pipe and steel products for the oil and gas industry with three locations. Through several acquisitions, Edgen Murray has expanded globally to 35 locations and 500+ employees. Beryl has held roles in Accounting, Payroll, and now Human Resources for the past 10 years. For a period, Beryl was in charge of global total rewards. In this role, she traveled to the Edinburgh, Scotland office and to the Dubai, UAE office. Learning about payroll, benefits, and HR related issues with each country was truly great experience. Beryl has led many Human Resources related projects over the years, but her biggest challenge yet was to implement a learning and management system with very little knowledge of the learning and development discipline. When not creating engaging training courses for employees, Beryl enjoys demonstrating her cooking skills in a local network television show in Baton Rouge, LA and has a YouTube channel – CajunCookingTV.com.
Executive Director, Learning & Performance, TTEC
As Executive Director of Learning & Performance, Lynette Koronowski is a take-charge leader specialized in project management, instructional design, employee development and performance tracking with a proven record of successful implementations and KPI improvement. Having worked with TTEC for 20 years, she has senior level training, instructional design and operations background with extensive domestic and international experience. Lynette is also certified in product and service design by eCornell.
Chief Learning Officer
Over the past 20 years Mike has lived many exciting professional lives, from facilitating team building programs and ropes courses in the woods, to authoring distance-based instructional resources online. He has been a full-time instructional designer, LMS manager, eLearning developer, corporate trainer and consultant, professional speaker, outdoor educator, and built and run training departments for billion dollar companies. Mike is an innovative and energetic leader dedicated to helping people excel, and prides himself on his ability to motivate and inspire those around him. For Litmos, Mike designs, develops, and manages its online customer learning center.
SVP, Product and Support
Sarika leads the product management team at Litmos. She is a passionate about building products to solve business problems and is an avid learner. Sarika has been with CallidusCloud for more than six years and was instrumental in taking the core product offering — Commissions to SaaS business. In addition to Litmos, she has led the products for the Selling Cloud, Hiring Cloud and Marketing Cloud. Prior to joining Litmos, Sarika worked at leading software companies including Oracle. She held variety of positions ranging from Engineering, Product Marketing and Product Management. Sarika holds a Masters with distinction in Information Systems from George Mason University, and Masters in Industrial and Mechanical Engineering.
Director of Learning
Danielle has experience with implementing exciting content strategies into numerous organisations, both from a vendor and buyer point of view. With a passion for Learning and Development as a vital function to any organisation, sharing best practice and real success stories helps our Litmos Heroes clients get the best out of our exciting, engaging content, to bring L&D to the forefront of every clients’ boardroom conversation!
Product Manager, Litmos Commerce
Mike joined CallidusCloud in 2011 and has held various customer-focused, professional services, and product positions during his tenure. Today, he is head of product management for the Litmos Commerce product, driving the vision, strategy, and development of the best platform for extended enterprise learning.
Ramyaa comes with diverse product management experience working on consumer and enterprise SaaS products for many bay area tech companies. She is excited to be part of the R&D Department of Litmos by SAP, based in the Dublin HQ, where she is focused on various components of the core Litmos product and delivering customers value.
Born and raised in Zambia, having worked in Germany and most of the mid-west states in the US, Ekta is now based in the Dublin HQ of Litmos by SAP. As a Product Manager with extensive experience in business intelligence and strategic planning, Ekta is excited to join the Litmos team with a focus on Reporting and Mobile solutions.
As part of the Litmos Australia and New Zealand Team, Danielle has worked in the e-learning industry for over 10 years. Having managed many e-learning and development projects internally and for clients, she moved into Product Management 9 years ago. With a keen interest in technology and learning, she is focussed on delivering customer value in Litmos LMS.
Principal Sales Engineer
Christie Bacchus is the Principal Sales Engineer for Litmos who has been working in Silicon Valley for 19 years. Eight of these have been leading the sales charge with CallidusCloud Lead to Money Suite products. Christie has a Master's degree in Computer Information Systems from Denver University and has worked for companies such as EDS (Hewlett Packard), Arcot Systems (Computer Associates), and Ping Identity (Vista Equity). Christie brings her customer knowledge and best practices to every demo. #LearnMoreFaster and #LearnToEarn are her mantras.
Head of Litmos, APAC
Phil has been in the online training space for more years than he cares to admit. He has held senior education roles in government, led product development in one of Australia’s first listed digital education startups, founded his own e-learning business and for the last three and a half years has led Litmos APAC and its predecessor Learning Seat. Phil has a wealth of knowledge in the application of digital education strategies to corporate learning, broad experience in the design and delivery of e-learning projects and a passion for the design of innovative learning solutions.
Kate has over fifteen years’ experience working in the Financial Services industry and over ten years’ experience working as a Risk & Compliance Manager. Kate built an enterprise-wide risk and compliance training and communications framework including e-learning, covering both legislation and local and global company-based policies. Kate has completed an Associate course with the Governance, Risk and Compliance Institute as well as financial services specific certificates. Kate is passionate about the promotion of a compliant culture within an organisation.
General Manager, Compliance Product and Legal Counsel
Lindsay brings over 10 years’ experience as a workplace relations and employment lawyer, having been engaged as a private practice lawyer in large, commercial firms, prior to making the transition to her role at Litmos. Lindsay advises public and private organisations about their legal obligations, risk exposure and compliance strategies, understanding the importance of balancing these with commercial considerations. Lindsay is responsible for developing our compliance product strategy at Litmos and acting as subject matter expert on compliance training content. She has a particular passion for anti-discrimination law, and the role of compliance in creating healthy, thriving businesses.
Claire Lavin is a Litmos Product Manager. With a background in education, multimedia and communications, she’s passionate about representing the voice of the customer in the business and building products that meet customers’ needs, and delight users and learners.
Stephen joined Litmos in 2012 as a sales representative, and throughout the years he found his way onto the product management team. Today, Stephen is responsible for overseeing the technology partner integration ecosystem and various components of the core Litmos product. Stephen’s greatest achievements to-date are the Salesforce integration and the Litmos Marketplace of Connected Apps, but there’s more to come!
SF Bay Area native Josh Barton has over 10 years of experience in the field of design. Currently, he’s using his design chops at Litmos as an Instructional Designer. When he’s not tweaking the CSS behind the Litmos Dojo, he’s creating instructional content, infographics, animations, and videos for our learners and customers.