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TRAINING COURSE CATALOG

An ever-growing library of relevant training courses

Award-winning training content collections for your employees, customers, and partners across the globe. Our collections include thousands of courses professionally created for a more productive workplace.

Re-skill, upskill, or fill worker skill gaps and minimize risk with compliance training. Support retention and career mobility and best of all, create a positive culture.

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Products

Use Cases

Competencies

Skills

Countries / Regions

Duration

Introduction to Coordination of Benefits

This course introduces the term coordination of benefits.
Languages Icon English (US)
Duration Icon 20 Minutes

Determining Coordination of Benefits

This course identifies how to determine coordination of benefits.
Languages Icon English (US)
Duration Icon 60 Minutes

Introduction to Medicare Secondary Payer and Medicaid COB

This course introduces Medicare Secondary Payer.
Languages Icon English (US)
Duration Icon 75 Minutes

MSP Determination Process

This course identifies the Medicare Secondary Payer Determination Process.
Languages Icon English (US)
Duration Icon 30 Minutes

MSP Requirements Documentation

This course identifies information that should be gathered and documented to support the Medicare Secondary Payer requirements.
Languages Icon English (US)
Duration Icon 20 Minutes

Workers’ Compensation Assignment

This course identifies the Workers’ Compensation Assignment Process.
Languages Icon English (US)
Duration Icon 60 Minutes

Auto Insurance Assignment

This course identifies the Auto Insurance Assignment Process.
Languages Icon English (US)
Duration Icon 70 Minutes

Patient Intake Points Within Healthcare

This course identifies how Patients access care in the hospital.
Languages Icon English (US)
Duration Icon 15 Minutes

Patient Intake Methods

This course identifies patient intake methods utilized at the hospital.
Languages Icon English (US)
Duration Icon 15 Minutes

Medical Terminology I – Word Building

This course introduces basic medical term word building skills that include combining forms, prefixes and suffixes.
Languages Icon English (US)
Duration Icon 15 Minutes

Medical Terminology II – Body Systems

This course introduces the body systems and body. It identifies organs or body parts that are usually associated with the system or an area.
Languages Icon English (US)
Duration Icon 30 Minutes

Medical Terminology III – Practical Terms and Common Acronyms

This course introduces terms associated with surgical procedures and symptoms, commonly used medical acronyms, and practical terms that have usage slightly different from the literal meaning of the word.
Languages Icon English (US)
Duration Icon 30 Minutes

Master Patient Index Search and Assignment

This course identifies appropriate MPI search steps to ensure the correct Patient is identified and medical record number assigned, if appropriate.
Languages Icon English (US)
Duration Icon 30 Minutes

Patient Interviewing Techniques

This course covers essential techniques for collecting patient demographic data while ensuring respectful communication and compliance. Learn to gather sensitive details—like gender identity and preferred names—while building trust and improving record accuracy.
Languages Icon English (US)
Duration Icon 25 Minutes

Why Patient Demographic Data Matters

This course introduces the Verification Flow and its components.
Languages Icon English (US)
Duration Icon 15 Minutes

Identifying and Gathering Information at Patient Intake

Despite the increased use of EHRs, healthcare facilities still need to understand how to collect accurate patient information.
Languages Icon English (US)
Duration Icon 20 Minutes

Components of a Complete Outpatient Physician Order

This course identifies the components of a complete outpatient physician order and the information obtained from a physician order.
Languages Icon English (US)
Duration Icon 15 Minutes

Cost Containment

In this course, you'll discover the definition of cost containment, its necessity in business, and its ramifications. Additionally, you'll explore the steps involved in each cost containment action plan and strategy.
Languages Icon English (US)
Duration Icon 45 Minutes

Becoming a Presenter with Purpose

This course introduces how to prepare for your presentation and the key components of a presentation. It will also review several tips and techniques that can help you become a more effective presenter.
Languages Icon English (US)
Duration Icon 30 Minutes

How to Delegate Effectively

In this course, managers will learn how to delegate tasks and responsibilities to the right team members effectively and how to successfully follow up. 
Languages Icon English (US)
Duration Icon 30 Minutes

Managing Employee Performance

Dealing with performance issues is a challenging part of management. However, by building skills in this area and following a robust process, it’s possible to address performance with positive results for everyone involved.
Languages Icon English (US)
Duration Icon 30 Minutes

Introduction to the Revenue Cycle

This course introduces the revenue cycle of a Patient, departments, and players in the revenue cycle, third-party payers, the types of bills sent, revenue cycle tools, methods of payment, the importance of compliance, and what HIPAA means.
Languages Icon English (US)
Duration Icon 35 Minutes

Revenue Cycle Terminology

This course serves as an introduction to essential healthcare terminology, abbreviations, and acronyms that are commonly used within revenue cycle processes. Whether you're new to the field or looking to expand your knowledge, understanding these terms is crucial for navigating the financial and administrative aspects of healthcare operations. 
Languages Icon English (US)
Duration Icon 30 Minutes

Critical Steps in Payer Identification

This course introduces how payers are identified and verified during the patient intake process.
Languages Icon English (US)
Duration Icon 20 Minutes
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