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Course catalog / Base edition / Adaptive Selling

Adaptive Selling

Adaptive selling allows you to truly listen, understand the customer’s needs, and then adapt your conversation and presentation accordingly. If you give a canned presentation, you won’t learn what the customer thinks is important. The only way you can find out is by listening, asking questions, and adapting your recommendations and presentation. Adaptive selling is much easier to do when you establish a relationship with the customer. 

Find out more
  • Sales
  • Adaptive selling
  • Empathy
  • Customer journey
  • Active listening
  • Customer trust
Course length
15 minutes
Collection
Sales Mastery
Language
English
Country/Region
Global

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