Be Assertive the Right Way
No matter how self-assured you are, most of us wonder if perhaps we couldn’t be just a bit more assertive in certain situations. We’ve all had moments when we’ve failed to speak up for ourselves and said yes when we really wanted to say no. Luckily, assertiveness is a learned ability. It’s learned through practice. This course will provide you with the knowledge, skills and confidence to become more assertive, taking control of your life in the process.
- What assertiveness is
- The four types of communication
- Techniques for being assertive in a calm and positive way
- The rights and responsibilities of being assertive
- The Bonsai Principle
- What prevents us from being more assertive