Effective communication is one of the most important life skills we can learn – and yet it’s not something most people put a lot of effort into. This course will provide you with the necessary knowledge, skills and confidence to be an effective communicator. You will discover how effective communication can lead to a more satisfying life. You will understand why only 7% of communication is based on words. Likewise, you will learn effective listening and questioning techniques you can use. And you will also find out the secret to writing engaging emails.
- Why communication really matters
- How to really communicate through body language
- Effective listening skills
- The power of effective questioning
- Email etiquette for the workplace
- How effective communication can lead to a more satisfying life