Communication and Channels
Why is communication such an important part of organizational life? Virtually every part of an organization revolves around employees’ abilities to communicate with one another and to the outside world. By learning about types and channels of effective communication, you will be better equipped to lead and manage within your company—no matter what your role.
- Learn the different types of communication, information channels, and internal and external communication within a company
- Identify when to use verbal or written communication, describe the importance of nonverbal cues, and discuss different types of communication and channels that impact an organization