Communication and Social Skills – Resolving Conflict
Conflict is a part of life. There is no avoiding it. So, you may as well tackle it head on. Conflict is something that can rear its head in any workplace… that’s the thing with having several different personalities under one roof. Luckily, conflict doesn’t have to affect you or your work day for too long. We highlight some ways to handle it when it arrives. When the heat turns up, let’s keep the peace. In this 60-second course you will be shown how to handle conflict with tips on both the best way to behave during disagreements and how to be accepting when conflict arises.
- How to accept conflict when it arises
- How to handle disagreements
- The right and wrong ways to behave