Connect with a Customer

Take a moment to reflect on the last time you visited one of your favourite retailers. Did you encounter a friendly, outgoing salesperson? Did he or she help you find exactly what you were looking for by taking the time to get to know you and really understand your needs? The most successful salespeople create a connection with the customer by bringing their own personal touch to the sales process. In this course you will learn how to make that special connection between you and the customer and provide an elevated customer experience.