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Course catalog / Healthcare edition / Essentials of Telephone Communication Skills

Essentials of Telephone Communication Skills

This course will provide a fresh look at your telephone habits and identify ways to finetune them. By practicing key telephone skills, making gradual improvements, and applying the skills described here, you’ll become more comfortable with your telephone contacts and ultimately realize more gratifying results.

Find out more
telephone communication skills course

Covered in this course:

  • Understand the importance of positive representation of yourself and your organization
  • Use of proper phone skills
  • How to handle difficult situations
Course length
45 minutes
Collection
Revenue Cycle
Language
English
Country/Region
US

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