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Posts tagged "Corporate Training"

Why Non-Customer-Facing Teams Need Customer Experience Training

Why Non-Customer-Facing Teams Need Customer Experience Training

Dec 3, 2019

There is a common refrain (dare I say, excuse?) from teams who don’t see themselves as dealing with customers. They...

Os cinco principais fatores para um treinamento perfeito

Os cinco principais fatores para um treinamento perfeito

Nov 25, 2019

Oh, Thanksgiving dinner. There’s something for everyone — turkey, mashed potatoes, veggies and – of course — pumpkin pie. It doesn’t matter if...

Extreme Engagement in Corporate Learning

Extreme Engagement in Corporate Learning

Nov 18, 2019

I’ve written before about learning experience design, but I want to take it a bit further. I think we can,...

The Power of People in Learning

The Power of People in Learning

Oct 17, 2019

Our understanding of the world has changed. From a hierarchical, top-down, one-person-thinks-for-many approach to organizations, we’re moving on. We’re increasingly...

In Growth Mode? 5 Ways to Scale Training Fast.

In Growth Mode? 5 Ways to Scale Training Fast.

Oct 15, 2019

Times of growth are exciting for companies. New locations are opened, new products are rolled out, and new employees are...

Honoring World Mental Health Day

Honoring World Mental Health Day

Oct 10, 2019

It’s World Mental Health Day, a day when people from across the globe are encouraged to educate themselves, raise awareness...

Your Company’s Growth Demands CX Training

Your Company’s Growth Demands CX Training

Oct 8, 2019

We joke about the way some people can just get things to go their way simply by being them. You...

Training to Create a Barrier-free Work Environment

Training to Create a Barrier-free Work Environment

Sep 25, 2019

Did you know that nearly one in five people are living with disability? Maybe that sounds high to you. You...

5 Types of Learning Content You Should Buy Off the Shelf

5 Types of Learning Content You Should Buy Off the Shelf

Sep 19, 2019

A successful workplace training program should have custom-created content. After all, you need your employees to have knowledge specific to...

Thinking Beyond the Course

Thinking Beyond the Course

Sep 17, 2019

A client bought some of my time, and we’re working with a series of regular meetings with me serving as...

5 Ways Mobile Learning Helps You Connect with Your Remote Sales Team

5 Ways Mobile Learning Helps You Connect with Your Remote Sales Team

Sep 10, 2019

More employees than ever are working remotely. According to Globalworkplaceanalytics.com, the number of employees who work from home has grown...

Smarter employee evaluation

Smarter employee evaluation

Aug 28, 2019

What do you use as a basis for evaluation of employees? It’s easy to have a simple measure, such as...

A SAP Litmos e TTEC recebem o Prêmio de Ouro do Brandon Hall Group

A SAP Litmos e TTEC recebem o Prêmio de Ouro do Brandon Hall Group

Aug 26, 2019

O SAP Litmos tem a honra de levar para casa o Prêmio de Ouro de Melhor Avanço em Desenvolvimento de Liderança do Brandon Hall Group em 2019...

Why Gamification is a Natural Fit for Sales Training

Why Gamification is a Natural Fit for Sales Training

Aug 15, 2019

Salespeople are notoriously tough. They have to be: it’s their job to hunt down prospects who will buy from them. ...

Your Culture Needs More CX Training

Your Culture Needs More CX Training

Aug 7, 2019

Business leaders are concerned about keeping up with future demands from customers, and rightfully so. In a recent survey conducted...

What’s L&D’s Role in Supporting the Brand Promise?

What’s L&D’s Role in Supporting the Brand Promise?

Jul 25, 2019

One of the robust issues for organizations is purpose. It’s become a rallying cry for organizations to address the dilemma...

Top 3 Reasons Your Salespeople Need Ongoing, Online Training

Top 3 Reasons Your Salespeople Need Ongoing, Online Training

Jul 24, 2019

Picture this scenario. An employee gets hired as an Account Executive at a reputable and fast-growing startup focused on building...

Essential Training KPIs You Should Be Measuring

Essential Training KPIs You Should Be Measuring

Jul 18, 2019

Your leaders are demanding value for the money they invest in training. How do you demonstrate beyond doubt that your...

What’s Organizational Intellectricity & Why Does It Matter?

What’s Organizational Intellectricity & Why Does It Matter?

Jul 1, 2019

What’s going to make the difference for an organization? These days, it’s about two things: optimal execution and continual innovation....

Does Your Sales Team Have Bad CX Habits?

Does Your Sales Team Have Bad CX Habits?

Jun 26, 2019

Leaders want to deliver exceptional experiences. We all want to deliver for our customers, starting with a sales experience that...

Managers are the key to learning and development

Managers are the key to learning and development

Jun 13, 2019

For as much time as we spend talking about learning management, companies do not seem to spend a lot of...

SAP Litmos was BALLIN at ATD 2019

SAP Litmos was BALLIN at ATD 2019

May 30, 2019

ATD 2019 is the largest event for talent development professionals worldwide and SAP Litmos was proud to be a Platinum...

Expectations, Education and Exceptional Experiences

Expectations, Education and Exceptional Experiences

May 23, 2019

I had the wonderful opportunity to speak to a group of learning professionals and others at SAP Customer Experience LIVE...

All Roads Lead to Customer Experience

All Roads Lead to Customer Experience

May 6, 2019

Before I jump into today’s post, All Roads Lead to Customer Experience, please allow me to invite SAP Customer Experience LIVE...

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