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Posts tagged "eLearning"

Thinking Beyond the Course

Thinking Beyond the Course

Sep 17, 2019

A client bought some of my time, and we’re working with a series of regular meetings with me serving as...

5 Ways Mobile Learning Helps You Connect with Your Remote Sales Team

5 Ways Mobile Learning Helps You Connect with Your Remote Sales Team

Sep 10, 2019

More employees than ever are working remotely. According to Globalworkplaceanalytics.com, the number of employees who work from home has grown...

Video Assessments: The Human Connection eLearners Need to Succeed

Video Assessments: The Human Connection eLearners Need to Succeed

Sep 4, 2019

Anyone who has ever taught a class or managed training knows one thing: not all learners are stars in class....

Why Gamification is a Natural Fit for Sales Training

Why Gamification is a Natural Fit for Sales Training

Aug 15, 2019

Salespeople are notoriously tough. They have to be: it’s their job to hunt down prospects who will buy from them. ...

Top 3 Reasons Your Salespeople Need Ongoing, Online Training

Top 3 Reasons Your Salespeople Need Ongoing, Online Training

Jul 24, 2019

Picture this scenario. An employee gets hired as an Account Executive at a reputable and fast-growing startup focused on building...

Essential Training KPIs You Should Be Measuring

Essential Training KPIs You Should Be Measuring

Jul 18, 2019

Your leaders are demanding value for the money they invest in training. How do you demonstrate beyond doubt that your...

What to Do When Partners Don’t Take Your Training

What to Do When Partners Don’t Take Your Training

Jul 10, 2019

Your partners are the face of your brand. They sell your product, service it and market it. They’re the ones...

Does Your Sales Team Have Bad CX Habits?

Does Your Sales Team Have Bad CX Habits?

Jun 26, 2019

Leaders want to deliver exceptional experiences. We all want to deliver for our customers, starting with a sales experience that...

6 Ways to Overcome Resistance to Gig Worker Training

6 Ways to Overcome Resistance to Gig Worker Training

Jun 19, 2019

Last year, model and cookbook author Chrissy Teigen put in a grocery order with a shopping service. She ordered 5...

Chalk up a Win-Win with Customer Training

Chalk up a Win-Win with Customer Training

Jun 11, 2019

The Experience Economy has changed the way businesses compete. Today, good experiences are table stakes; it takes GREAT experiences to...

4 Reasons to Invest in Training Gig Workers

4 Reasons to Invest in Training Gig Workers

Jun 5, 2019

There are a lot of reasons not to invest in training for gig workers. For one thing, mandatory training for...

Expectations, Education and Exceptional Experiences

Expectations, Education and Exceptional Experiences

May 23, 2019

I had the wonderful opportunity to speak to a group of learning professionals and others at SAP Customer Experience LIVE...

Getting Formal About Informal Learning

Getting Formal About Informal Learning

May 21, 2019

My Internet Time Alliance colleague, Charles Jennings, pointed me to this interesting article by Andries De Grip, titled “The importance...

Learning, what is it good for?

Learning, what is it good for?

Apr 17, 2019

David Wilson, Founder and CEO at Fosway Group, Europe’s #1 HR industry analyst, joins us to share his thoughts on...

The importance of partner training

The importance of partner training

Apr 3, 2019

Imagine you’re a major company in the B2B space. Your sales are mostly handled by your channel partners, and to...

Supporting Gig Worker Performance

Supporting Gig Worker Performance

Mar 12, 2019

The Gig Economy is a thing. What I mean here is that there are an increasing number of companies using...

How technology is changing training in the airline industry

How technology is changing training in the airline industry

Mar 7, 2019

The aviation industry is facing a major personnel shortage. According to Boeing’s 2018 Pilot and Technician report, airlines will need...

Learning still isn’t very learner-centric

Learning still isn’t very learner-centric

Feb 27, 2019

Learners are inching closer to the center of learning but still have a way to go. For the better part...

8 Skills That Are Often Overlooked In Customer Service Online Training

8 Skills That Are Often Overlooked In Customer Service Online Training

Feb 26, 2019

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I...

Task, Interrupted: How to Seamlessly Integrate Training into Work

Task, Interrupted: How to Seamlessly Integrate Training into Work

Jan 29, 2019

You’re a sales manager, and your sales team needs training on a specific aspect of their jobs. Your organization intends...

What’s the focus for learning technology in 2019?

What’s the focus for learning technology in 2019?

Jan 24, 2019

Even with the many changes to the learning-technology space in 2018, I do believe that 2019 is the year the...

Optimizing Ideation

Optimizing Ideation

Dec 13, 2018

I’ve a personal mantra that you have to generate a lot of ideas to get a collection of good ones....

Critical consumption of content

Critical consumption of content

Dec 4, 2018

Of late, I find a number of my posts are about taking down silly articles. And, I find that the...

Three ways to make learners more comfortable with L&D

Three ways to make learners more comfortable with L&D

Nov 29, 2018

This holiday season, the trends around gifts for adults can be classified by one word – comfort. Adults are asking...

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