All businesses sell something. A product. Or maybe a service. However, is this enough? Whatever your niche is, your audience demands something more than a product or service: They need a meaningful customer experience! Jennifer Kling, Marketing VP at SAP Litmos, is very experienced in sales training. Join her in this recorded session and learn how to ace your next sales training! The event was sponsored by eLearning Industry.
Salespeople need sales training. They are on the front lines of customer experience – often being the first human contact that a prospect has with your company. And, today’s customers demand five-star experiences or they head to the nearest competitor. So, should your sales team have to shoulder that burden without proper training? Absolutely not. They need continuous learning that keeps them ahead of customer expectations and closing deals armed with knowledge and confidence.
Join this webinar presented by Jennifer Kling, Vice President of Marketing, SAP Litmos, for the latest insights on why you need the right learning platform to support your sales team’s success, as well as tips on what features must be put to use.
During this session, you’ll learn:
- The new realities of selling in the Experience Economy
- A brief history of the learning technology market
- 4 reasons you need an LMS to train your salespeople
- Must-have features in an LMS for sales learning
- The top 6 sales training best practices
- How to measure the benefits of the LMS
About Jennifer Kling:
Jennifer Kling is the Vice President of Marketing for SAP Litmos with over 20 years of experience in sales and marketing roles in the high-tech industry. Jennifer is passionate about improving the seller experience. She believes sales people should focus on their engagements with customers, and not on the tools and technology they are “required” to use.