Healthcare Edition

This course identifies how Patients access care in the hospital.

This course identifies patient intake methods utilized at the hospital.

This course teaches you about the Federal Register, how rules become laws, and the purpose of both Medicare Administrative Contractors (MACs) and the Office of Inspector General (OIG), and their relationship to the Revenue Cycle.

This course introduces and reviews various rules from HIPAA to the Medicare Three-Day Payment Rule and other regulations.

This course continues to introduce you to the programs and regulations that are currently on our radar.

This course will take you through the history of consents and give you an understanding not only of why the practice began, but also of important information such as which items are typically covered in a consent.

This course identifies healthcare customers and methods of interaction and communication.

This course introduces two healthcare coding systems: ICD-9-CM, which is used to describe diagnosis and procedures; and HCPCS, which is used to describe procedures, tests and supplies.

This course introduces the definition of reimbursement, methods of calculating reimbursement, and the reimbursement puzzle.

This course explains common compliance problems and the overall rules that govern healthcare reimbursement.

This course introduces the denial management process, including common types of payment denials, methods of monitoring and tracking payment denials, and the impact payment denials have on the financial success of the hospital.

This course introduces you to the RAC program so you can understand its purpose as well as the relationship between it and the Revenue Cycle.

This course introduces the revenue cycle of a Patient, departments and players in the revenue cycle, third party payers, the types of bills sent, revenue cycle tools, methods of payment, the importance of compliance, and what HIPAA means.

This course introduces common healthcare terms, abbreviations, and acronyms associated with revenue cycle processes.

This course introduces how payers are identified and verified during the patient intake process.

This course introduces the relationship of the data captured and entered into a Patient's account at the time of patient intake to the production of a clean UB-04 claim form.

This course introduces the computer systems utilized to generate paper and electronic bills.

This course introduces how to prepare for a presentation and the key components of a presentation.

This course teaches managers how to adapt to changes and challenges in the organization by effectively delegating tasks and responsibilities to the right team members.

In this course you'll learn an effective approach to addressing performance issues and learn how to follow-up after feedback discussions.

This course is designed to educate you on how to properly navigate the hiring and interviewing processes while avoiding those pitfalls.

In this course, you'll learn about the basic principles of equal employment opportunity and how to comply with those obligations under the law.

This course explains what cost containment is, and its business need and consequences. It also covers each step of a cost containment action plan and strategy.

This course discusses coworker relationships: how to keep them good when they're good, and how to improve them when they're not.