Hospitality – Food Service Best Practices
‘Serving’ doesn’t just begin and end with serving food. You’re also there to serve the customer, attend to their needs, and represent your company. You’re often the establishment’s only human point of contact, so it’s really important that you behave in a way that’ll satisfy and delight your customers. So, if you’re involved in food service – especially as part of the waiting on staff – this course will serve you up all the knowledge you need to deliver excellent service.
- Setting a table, and bringing new cutlery when required
- Taking the order
- Physically putting food and drink out
- Delivering the bill