操作人员是公司生产力和绩效背后的无名英雄。虽然他们可能不会直接接触客户,但他们对客户体验有着巨大的幕后影响。确保他们得到适当的培训,会转化为更顺畅的面向客户的事务、节约成本、提高效率以及简化整个组织的工作流程。此外,这些注重细节的员工会欣然接受深化其知识和技能的机会。
Litmos is the ideal solution for Operations training because it enables efficient, in-the-moment learning anytime, anywhere, and on any device. Operations workers will appreciate how quick and easy it is to find and complete courses without wasting time searching or trying to navigate a convoluted system. They’ll also like the availability of connected apps and an API for integrating Litmos Training LMS with other systems throughout the business, helping everyone work and learn more effectively.
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