How to Alleviate Your Customer Service Team‘s Top Five Complaints about Training

Submit the form to download “How to Alleviate Your Customer Service Team’s Top Five Complaints about Training.” This paper addresses each common complaint and advises on how to overcome resistances, get your team to engage in learning, and even convince them to like it!

Download the paper to learn how to:

Put an end to the “I don’t have time” excuse
Show Service professionals the value of training
Eliminate fears that training signals underperformance
Prove that soft skills can be learned and improved
Create a culture of learning from Day One

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