The 6 Essentials of Empowered Learner Experiences

Today’s learners don’t want to be pushed into training. They want to choose learning journeys that benefit them directly and in very specific ways, whether that’s being better equipped to do their jobs, training toward development and/or advancement, or feeling more connected to others. They also expect everything to tie into the greater purpose of their job and the mission of the company. Ultimately, they want to feel included and involved.

Based on findings from SAP’s Learning Research Program, this session will discuss the 6 essentials in the learner experience cycle that drive the desire to learn, support learning with the right systems, and produce outcomes that inspire people to want to restart the cycle. It will be led by learning experts from Litmos and SAP SuccessFactors, who will offer combined insights on learning technology, workforce psychology, and industry best practices in L&D and HXM.

Watch now to:

  • Improve how you “attract” learners to your programs, paths, and courses.
  • Get tips on making it easier for learners to access and navigate the LMS.
  • Streamline how learners engage with content and what drives them to do so.
  • Consider learner experience in the context of different audience types, such as employees, customers, and partners.
  • Hear the latest information from SAP’s Learning Research Program as it relates to empowered learner experiences.

About Dr. Lauren S. Park, Research Scientist, SAP SuccessFactors’ HR Research Team

Lauren is a Research Scientist on SAP SuccessFactors’ HR Research Team. She conducts applied mixed-method research on workforce psychology topics in partnership with SAP SuccessFactors clients in support of SAP SuccessFactors product strategy. Lauren has provided consultation to organizations around the world on a variety of topics, including employee engagement, technology adoption, and diversity, equity, and inclusion program evaluation. Lauren completed a dual-emphasis doctorate in Industrial/Organizational and Quantitative Psychologies at Portland State University in Portland, Oregon. Her academic research focuses on the application of advanced statistical techniques to understand the experiences of employees from marginalized backgrounds and identify organizational best practices in the areas of diversity, equity, and inclusion.

About Samantha Lang, Content Director, Litmos

Samantha joined SAP via its acquisition of CallidusCloud in 2018, following CallidusCloud’s 2014 acquisition of Clicktools, where she’d served since 2012. Samantha has contributed to B2B software marketing teams for nearly 20 years, specializing in messaging, content creation, branding, and creative strategy. She holds a BA in English from Fordham University and an MFA in Creative Writing from American University.