By Samantha Lang
|
September 17, 2018
|
Articles,
eLearning,
ELearning Industry News,
Enterprise Learning,
Litmos,
News
|
Required Learning: When Training Is Life-Saving
Training can be really fun. We get to talk about topics that enrich people’s jobs and lives, such as customer...
8 Overlooked Mobile Learning Benefits For Customer Service Online Training
Is mobile learning a viable addition for your customer service online training course? In this article, I’ll highlight eight reasons...
Your salespeople need more education about customer experience
Customer experience, in all its complexity, really is about one thing to your customers. Expectations. Think about your own customer...
Modern Learning: Balancing Today's Challenges with Tomorrow's Opportunities
In today’s business environment, challenges come fast and furious. Too often, the learning function finds itself continually putting out fires,...
Learning in the Workflow
The environment for commerce is changing. Change is happening faster, and this impacts both expectations and ability. Customers expect that...
Modern Sales Training: Turning Learning into Currency
It may be argued (or mythologized) that the best salespeople in the world are stereotypically ambitious, self-starters who will sell,...
Planning for Learning’s Rapidly Approaching Future
Have you ever seen a road construction project designed to accommodate more traffic and ease congestion, only to see that...
The importance of training your customers
You train your employees and sell to your customers, right? Well, yes, but you should be training your customers, too. ...
Clark Quinn
Christopher Pappas
Shannon Tipton
Rory Cameron