Articles

Launching training is an important milestone. Keeping it relevant, role-based, and active after day one is what turns learning into business performance. The launch of a new learning program can make teams feel like the hard part is over. Content is live. Learners are enrolled. Leaders are aligned. Early engagement... more

Learn how customer education programs reduce support costs, create direct revenue opportunities, and influence retention, adoption, and expansion. Why The Business Impact of Customer Education Matters More Than Ever Customer education has traditionally been measured by activity metrics like completions, views, and satisfaction scores. But those metrics do not tell... more

Litmos research shows growth is accelerating while traditional systems lag. A skills-based readiness strategy helps teams turn launches, compliance updates, and AI workflows into a learning system, instead of a recurring training scramble. Why Reactive Training Keeps Breaking Under Pressure Recent research from Litmos points to a significant shift in... more

There’s a moment in every L&D leader’s calendar year when the platform conversation becomes unavoidable. Maybe you’ve received a roadmap notice from your current vendor. Maybe your organization is growing into compliance requirements your existing system handles poorly. Maybe someone in a leadership meeting has asked the question: “Is this... more

How to make learning easier to access, easier to apply, and easier to prove. Why Your Learning Isn’t Driving Adoption Even the best learning strategy can fall flat if employees do not engage with it. For learning leaders, the real challenge is rarely just creating content. It is making sure... more

You asked for a proposal. The vendor sent one back. It has a number at the top — annual license, maybe an implementation fee — and it looks manageable. Here’s what that number almost certainly doesn’t include: the time your admin team will spend rebuilding every workflow from scratch. The... more

The fastest organizations do not separate learning from work. They design training to build capability in the flow of work, shorten time to application, and help employees, customers, and partners perform faster. Training Should Move Work Forward, Not Slow It Down Most organizations do not have a content problem. They... more

In many organizations, workplace learning has traditionally meant formal training programs such as classroom sessions, eLearning modules, and workshops. While these experiences have value, they only represent a fraction of how people truly develop skills and knowledge on the job. The 70/20/10 learning model offers a more holistic perspective, helping... more

The Hidden Cost of Slow Partner Ramp  Winning a new partner is only the beginning. What happens next determines whether that relationship becomes productive quickly or stalls before it contributes meaningful pipeline. Many organizations invest heavily in partner recruitment, yet underinvest in the onboarding experience that should turn signed partners... more