Think of your very best buying experience recently. You probably decided you needed something, did some research on your own, then bought the product with one click. It might have been delivered to you the next day with no shipping charge. The experience was likely simple, seamless, and most of... more
Sales has never been an easy job, but salespeople say it’s gotten more difficult recently. The last few years have been filled with uncertainty: the economy slowed down in the last months of 2022, bringing with it inflation, hiring freezes, and supply chain problems. None of this has been easy... more
Sales is all about closing the deal, no matter what, right? Not exactly. While making sales is the obvious mission of every sales department, the very best salespeople are most concerned with relationships. Their interest is in providing value to the customer, acting as trusted advisors, problem-solvers, and consultants. Top sales... more
Each person is unique. Like a woven tapestry, no two threads are exactly the same, yet together, they build an intricate, beautiful piece of art. On May 21, we celebrate this unique woven tapestry of humanity on the World Day for Cultural Diversity for Dialogue and Development. This day provides... more
Your partners are the face of your brand. They sell your product, service, refer, and market it. They also drive revenue, with 50% of the respondents to a Hubspot study attributing a quarter of their revenue to partners. It’s no surprise that strategic partnerships are increasingly popular; 75% of the... more
Met Gala Monday, Oscars Sunday… TrustRadius Thursday? Okay, maybe it’s not an official thing, but if you read our G2 blog from last month you know that we are in a season of celebrating here at Litmos. So, what are we celebrating this week? The TrustRadius Awards, of course! Litmos’... more
In today’s digital age, data security has become more critical than ever. One of the essential steps in maintaining data security is providing regular security training to employees. Security training helps employees understand the importance of protecting both corporate and personal information, identify potential security threats, and take necessary actions... more
Spring is finally in the air and so is award season! From the Oscars to the Grammys people love celebrating their favorite movies, artists, musicals, and more, but why should celebrities get all the fun? Here at Litmos we’re celebrating our own wins this season! Litmos Succeeds with G2 This... more
Today and all month long, we’re honoring Earth Day. This tradition began on April 22, 1970, when 20 million Americans gathered in unified protests across the country to demand a new, sustainable approach to how we interact with the natural world. This first event sparked what is now the environmental... more
Customer service has undergone a transformation lately. According to a recent survey of support agents, customer expectations rose dramatically during the pandemic. Buyers expect prompt service, quick access to answers and troubleshooting, and to be able to reach representatives through a variety of channels. One of the most important channels... more
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