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Litmos AI principles start with responsible AI
Litmos AI is designed to boost efficiency and learning experiences while prioritizing human oversight and judgment.
Humans are at the core of Litmos’ AI innovation
Litmos’ AI strategy is deeply rooted in ethical considerations. At Litmos, we have comprehensive policies that incorporate a risk management framework with a dedicated ethics component. This framework ensures that all AI developments are scrutinized for ethical implications, promoting responsible AI usage. Our ethical guidelines reflect our dedication to creating AI solutions that are not only innovative, but socially responsible.
Compliance is our priority
At Litmos, we prioritize compliance with the EU AI Act, ensuring that our operations align with the highest regulatory standards. As a Product Manufacturer, Litmos does not leverage AI systems as safety components and does not fall within the categories laid out in the EU AI Act. Litmos is committed to adhering to relevant regulations while focusing on delivering innovative and secure AI-enabled solutions. Our dedication to compliance ensures that we operate within legal frameworks, providing our customers with confidence in our responsible AI practices.
How we use and secure AI
Litmos has established guiding principles for AI solution development and deployment
These principles position Litmos as a leader in responsible AI development, ensuring our AI-enabled SaaS (software as a service) products are secure, compliant, and ethical.
- Customer data is not shared with third-party LLM (Large Language Model) providers
- We continuously assess our AI systems and processes to uphold the highest standards of performance and compliance
- Our commitment includes regular reviews and updates to our compliance practices in line with US and EU regulations
- This proactive strategy helps us meet current regulations, adopt best practices, and anticipate future compliance requirements, maintaining our leadership in innovative AI development
Litmos uses advanced AI technologies to enhance learning solutions
- Conversational AI features are built on well-known, well-tested, open-source models and platforms
- AI efficiently retrieves precise and contextually relevant information from the Litmos learning platform
- Litmos’s controlled and deployed AI technology does not rely on third party services to provide Generative AI functionality in Litmos solutions
Security is at the heart of our AI development process
- Thorough penetration testing is conducted on all AI components
- Dedicated security team continuously monitors and enhances AI systems
- Robust defense against cyber threats ensures data protection
Privacy drives AI innovation at Litmos
- Privacy is our priority; we will only use customer information for its intended purpose
- We adhere to strict privacy policies, assuring data confidentiality
- Our goal is to build trust in our AI-enabled services through a continued commitment to privacy
- We value customer trust and confidence. That is why responsible stewardship of user information in the Learning Management System is always top of mind for Litmos.
Our commitment to accountability
Our customer success is our success, which is why we build transparency into every customer interaction. Litmos is committed to providing as much assurance information as possible to our customers so that they can fully understand our AI posture. We believe in open communication and are dedicated to sharing insights into our AI processes, security measures, and compliance status. This transparency empowers our customers to make informed decisions and reinforces our commitment to accountability.
Continually adjusting to global economic change
Litmos pledges to:
- Consider humans first
- Design AI for all users
- Develop the most secure AI platform
- Uphold industry standards and compliance
- Foster transparency