Do you have a terrific new product or service? Do your customers and accounts need some training so they can get the most benefit out of what you sell? Are time and resources limited in your customers’ organizations? Take a look at some of the ways the Litmos LMS will help you add value to your products.
Customers need guidance and real-time answers to the questions they might have when using your product or service. Online customer training with an LMS ensures that your customers are repeat customers, and that they remain loyal to your services. A few of the best benefits of using an LMS include:
Easily communicate information and training about your company and products to the right people. Only allow access to your training content to your selected customers.
Track which customers and end-users are completing your trainings and receive feedback on its effectiveness.
Upload content in many different formats including videos, audio files, PowerPoints, reference documents and SCORM files.
Building an effective and productive customer training department is not easy. The success of your organization and happiness of your customers depends on the strength of this team. In this guide you will learn how to:
Regardless of the industry you work in or the size of your company this guide will help you with tips on how to create your very own rockstar customer training department.
Company: Dine Aware
<strong">Industry: Education
Challenge: Dine Aware needed to find a solution that was accessible on a global scale and intuitive enough for a diverse set of learners.
Company: 4Medapproved
Industry: Healthcare / Education
Challenge: The changes in health care standards and laws and the industry’s migration toward electronic health records meant that there was an imminent need for more training and certification regarding healthcare-related technology.
Company: Cenegenics
Industry: Non-profit
Challenge: The non-profit needed to educate physicians in this growing field and was challenged by rapidly changing curriculum needs.
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