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LMS RETAIL SOLUTIONS

Boost customer satisfaction with effective retail training

Exceeding customer expectations starts with better training. Litmos is the LMS that makes it easy to deliver retail training and management programs across every location and channel. With flexible, mobile-ready learning, your teams stay informed, engaged, and ready to create experiences that keep customers coming back.

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training for retail industry

Transform your retail training with an intuitive LMS

Onboard and develop employees, associates, and partners with a centralized LMS that is built for speed and scale. Deliver engaging retail training programs that employees enjoy while giving managers easy tools for content assignment, progress tracking, and reporting.

any device

Anywhere, anytime learning

Retail never stops, and neither should training. Litmos equips a global workforce with flexible learning—eLearning, virtual sessions, and in-person workshops—accessible anytime, on any device. Retailers can also monetize programs for partners and customers through built-in eCommerce.

simple to use

Engaging learning that sticks

Boost engagement and knowledge retention with interactive retail training programs. Built-in gamification, quizzes, leaderboards, and AI-powered video assessments keep learning fresh and motivating. With Litmos, your teams stay focused on developing the skills that drive customer satisfaction and retail performance.

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Smarter tracking and reporting

Get real-time visibility into training impact. Litmos offers easy-to-use reporting dashboards and AI-driven insights to monitor completions, quiz scores, course popularity, and employee progress. These analytics help retail leaders identify skill gaps, optimize training content, and align learning with business outcomes.

quick to implement

Rapid implementation, easy integration

Launch your retail training programs quickly with minimal IT support. Litmos integrates seamlessly with your existing CRM, ERP, or HRIS systems so that you can get retail training programs running in no time, and spend more time delivering value where it matters most.

retail

Retail-specific training content

Give your staff the tools to excel in customer service, sales, leadership, conflict management, compliance, and more. Empower employees to find the right training the moment they need it with our AI Assistant, or choose from thousands of award-winning retail training courses.

flexible content options

Flexible content options

Choose the content strategy that fits your retail business. Create SCORM courses with our content authoring tool, upload existing training, or select off-the-shelf courses covering essential skills. From onboarding new hires to retail management training, Litmos makes it easy to deliver learning that supports business growth.

Smart solutions for modern retail management

Cut turnover with faster training

High turnover drains time and profit. Litmos is the LMS for retail training that gets new hires up to speed quickly, builds confidence on the sales floor, and keeps employees engaged so they stay longer.

Turn shoppers into loyal fans

Great service is the heart of retail. With Litmos, your team builds the communication, problem-solving, and customer service skills that create experiences shoppers remember.

Grow the next generation of managers

Tomorrow’s leaders are on your floor today. Litmos makes retail management training simple, scalable, and effective so you can develop confident managers who inspire performance across every store.

Explore pricing

The learning solution for top-performing retail companies

Learn how we partner with our retail clients to deliver impactful training programs to meet business goals.

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40%
increase in learner engagement after launch of Litmos
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What does the future hold for us? It’s limitless with Litmos.

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$200M+
in training revenue generated
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Today, we run over $50 million through the Litmos system in terms of training registrations. And, we’ve done well over $200 million in the four years that we’ve been on the platform… We’re extremely happy to be running our commercial training program on the Litmos platform.

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Providing Great Service in the Face of Rising Customer Expectations

60% of service professionals say customer expectations increased during the last few years. Explore why meeting those expectations is critical, and how the right training strategy can help.

Read the blog
providing great customer service

Related resources

Take a deeper dive into Litmos, retail training, and industry trends..

Shaping the Future of Learning & Development

eBook

Shaping the Future of Learning & Development

Explore emerging trends in workplace learning and uncover strategies to adapt L&D for long-term success.

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Delivering Great Service Amid Rising Expectations

Blog

Delivering Great Service Amid Rising Expectations

Discover key strategies that empower employees to deliver consistent, memorable service and loyalty.

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Mobile Learning and Where it’s Headed Next

Blog

Mobile Learning and Where it’s Headed Next

See how mobile learning transforms training delivery by meeting learners anytime, anywhere with flexible access.

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Visit all resources

Consumer & retail training FAQs

What is a Learning Management System (LMS)?

A learning management system (LMS) is software designed to host eLearning courses and track completion, progress, and performance. It gives administrators and trainers a centralized platform to assign courses, send reminders, prepare reports, and streamline the entire learning process. The Litmos LMS is an AI-powered platform that integrates seamlessly with CRM, HRIS, ERP, and payment systems, while offering a library of 98k+ expertly crafted training courses. With Litmos, your team spends less time on administration and more time driving results.

Can Litmos integrate with existing retail software systems?

Yes. Litmos integrates with a wide range of retail software systems and is compatible with major CRM, HRIS, and ERP systems, including Salesforce CRM, ADP, BambooHR, and SAP. These integrations help retail businesses simplify administration, automate course assignments, track progress, and keep employee data consistent across platforms.

Can Litmos be used as a retail training platform?

Absolutely. Litmos is designed to support retail employees, managers, and even customers with training that scales across global teams. Key features include:
  • Built-in gamification, quizzes, and AI video assessments to make training interactive and engaging.
  • Mobile-ready access so employees can train on the sales floor or remotely.
  • An intuitive interface that launches in weeks, not months.
  • Automated scheduling, reminders, and compliance tracking to streamline onboarding and training.
  • An award-winning library of off-the-shelf retail training programs that can be customized with your own content.
  • A powerful AI Content Authoring Tool for creating courses from scratch and building custom learning paths.
  • Analytics and reporting that track employee progress, measure compliance, and identify skill gaps.
  • Support for 37+ languages and seamless integrations with HR, CRM, and other business systems.
These features make Litmos ideal for retail clients, offering scalable and easily managed solutions for geographically dispersed teams.

Does the Litmos library have retail-focused training courses?

Yes. Litmos offers a wide range of specialized training to empower retail teams in areas such as operations, merchandising, customer service, compliance, technical IT, and marketing. Off-the-shelf courses cover critical retail topics like cybersecurity, data handling, financial fraud, PCI-DSS compliance, and workplace safety — ensuring employees develop the skills they need to succeed.

Can I create my own retail-focused training courses with Litmos?

Yes. Litmos provides robust course authoring tools for building custom retail training programs tailored to your organization. You can upload existing content, design SCORM courses from scratch, or create interactive modules, quizzes, and assessments. This flexibility ensures your employees receive training that is relevant, engaging, and effective for your unique retail environment. Explore our full catalog of eLearning courses.

Why choose Litmos as an LMS for retail?

Retail organizations need fast, flexible training to keep up with constant change. Litmos is an LMS perfect for retail because it helps businesses onboard new staff quickly, deliver consistent customer service training, and adapt programs across multiple locations. With automation, mobile access, and built-in engagement tools, Litmos makes training easy for managers and engaging for employees.

Does Litmos support retail management training?

Yes. Litmos includes ready-made courses and authoring tools for retail management training, helping you develop confident leaders who can run stores effectively. From leadership and communication to conflict resolution and compliance, Litmos provides the skills managers need to inspire performance and improve customer experience.

Is Litmos a good LMS for retail training programs?

Absolutely. Litmos is trusted by leading retailers to deliver scalable, effective training programs that cover everything from onboarding and compliance to customer service and safety. Its combination of off-the-shelf courses, custom authoring, and real-time reporting makes it one of the most reliable solutions for training employees in fast-paced retail environments.

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