You train your employees and sell to your customers, right?  Well, yes, but you should be training your customers, too.  Why? We’ve written before about the benefits of continuous learning in the workplace. Like your employees, your clients crave knowledge, but unlike your employees who often have access to a learning platform, clients don’t always […]

The remote workforce is growing.  Numbers from Gallup show that 43 percent of employees work remotely at least some of the time, and according to Globalworkplaceanalytics.com, the number of employees who work remotely has grown by 140 percent since 2005, nearly 10 times the rate of the rest of the workforce. That number does not […]

Gamification in training has aged well. In the few years gamified e-learning has been around, it has grown from a buzzword into a mainstay of online training. The fact that it’s been around for a few years hasn’t dampened the corporate training market’s enthusiasm for adding points, badges, and leaderboards to learning. If anything, L&D […]

You’re right in the middle of a big project at work, something you need to get done today, but — oh no — you can feel yourself getting hungry. You can’t work like this. You need to eat. So what do you do: get a snack, or go out for a long lunch with co-workers? […]

Recently, workplace learning expert Donald Taylor released the results of his annual L&D Global Sentiment Survey. In that survey, Taylor asked 885 people from 60 countries one single question: “What will be hot in workplace L&D in 2017?” The top answer, beating out social learning, micro-learning, and augmented reality, was personalized and adaptive delivery of learning. […]

Gamified learning has been in the public eye for a while now. The term was coined in 2002 by Nick Pelling, a programmer, but most most people probably became aware of gamification around 2010, when businesses started adding gamification to things like reward systems. It quickly became a buzzword when companies began adding game elements […]

What makes a great leader? While there is no one single answer to that question, there are some things successful leaders have in common. Great leaders are secure in their role and in their ability to do their jobs. They communicate well with their teams and mentor their employees. They make sure they know what […]

In an economy filled with rapidly changing technology, continuous learning is vital for both organizations and their employees. It has to be — according to Deloitte’s 2017 Global Human Capital Trends report, the half life of a skill is five years. Employees have to keep on top of their learning to stay relevant, and employers’ traditional […]

Learning and development is in the middle of an exciting transformation. New technology, the changing nature of work, and an influx of millennials into the workplace mean companies have to move away from a training culture — in which companies serve specific training to employees — to a culture of continuous learning. The need to do […]

Artificial intelligence is a term that comes with a lot of baggage, thanks to popular culture. From Asimov to Westworld, machines that act and think like humans are a mainstay in science fiction. In reality, however, there are limits to what artificial intelligence can do: machines don’t make good decisions on their own, and they’re […]