The new year is well underway and you have big plans for your learning program. You want to stay on top of upskilling the workforce, increase the agility of your program, and grow your learning library. These are all great goals, but as we move into what might be a... more
It’s mid-January already. How are you doing on your learning program resolutions for 2023? Are you staying on track, or are you already sliding back into some bad habits? We know how the beginning of the year can be: you open the year with grand plans to improve, but then... more
Customer training is having a moment, post-pandemic. It’s long been known that customer experience is the key to customer happiness and loyalty, but training wasn’t always thought of as a part of the customer experience journey. During the early days of the pandemic, however, customer experience changed. Websites were overloaded... more
One of the perennial challenges faced by Learning & Development (L&D) is proving ROI to leaders. Learning professionals know that L&D solves a wide range of problems for organizations, but it can be difficult to pinpoint where, exactly, a company’s training program has benefited the bottom line. There are, however,... more
Learning and development professionals have always needed an impressive array of skills in order to do their jobs. They’ve needed to be good communicators, proficient curators and creators of content, and of course, excellent educators. Now they need to add another skill to their toolbox, however. As more and more... more
The goal of all workforce training is to be effective, but what does “effective” really mean? When discussing the effectiveness of learning and development (L&D), learning pros often bring up KPIs, information retention, completion rates, but what do we want our training to look like, and how do we define... more
A few years ago, the world was a dramatically different place, and so was the workplace. If you had a cold, you wouldn’t think of staying home from work — you might just bring an extra box of tissues with you. You didn’t disinfect your hands whenever you opened a door... more
Your learners are all different. They learn in different ways, they prefer different sorts of training, and they react differently to the modules you assign them. But did you know they all think differently as well? It’s true. It’s called neurodiversity, and it means that some of your learners’ brains... more
The old lament was that Learning & Development (L&D) didn’t get enough respect from leadership. There was never enough support for the learning initiatives you wanted to implement. You didn’t get a say in decisions that would definitely affect your learning strategies. Learning culture buy-in was a struggle. And of... more
Business travel is picking up again; conferences are happening in person, and your team members are headed out into the world, ready to learn in person at L&D events. Some of them, however, might leave for a conference and not be back in the office for a week or so... more
© 2023 Litmos US, L.P. and affiliates. All rights reserved.
