eLearning Blog
In 1980, Douglas Adams, the author of The Hitchhiker’s Guide to the Galaxy, wrote about a planet that shot all their middle managers into space. Two-thirds of the planet invented a story about a pending apocalypse, convinced all their middlemen to get on a spaceship, and said they’d catch up... more
Key Takeaways: Self-service customer training improves loyalty and reduces support calls by empowering clients to help themselves. Most customers prefer self-service options for simple problems and expect accessible resources from brands. Well-designed training can double as ongoing marketing and create opportunities to promote additional products. If businesses don’t provide effective... more
Key Takeaways: Almost half of healthcare leaders plan to leave their organizations within a year due to high stress and burnout. L&D can mitigate leadership turnover by focusing on succession planning and executive stress reduction. Growing internal talent through structured training, mentorship, and tailored leadership training can build leadership pipelines,... more
Key takeaways: Adaptive learning tailors content delivery to individual learners, enhancing engagement and comprehension in corporate academies. Generative AI surpasses traditional branched learning by creating personalized, dynamic learning paths in real-time. Corporate academies can utilize adaptive learning to repurpose and modernize older content through chatbots that serve up just-in-time learning... more
In the U.S. 98% of the population have mobile phones, and 91% have smartphones. Phones have become more ubiquitous than computers. The last census found that just 81% of U.S. households had desktop or laptop computers. You probably guessed this already, but most people have a mobile phone. Mobile learning,... more
The architecture, engineering, and construction (ACE) industry is currently dealing with a talent shortage. According to research from Deloitte, the sector had an average of 382,000 job openings each month between 2023 and 2024, a problem that’s been ongoing for the last few years. It’s been difficult for construction firms... more
There’s much talk about the “extended enterprise” today. Folks are recognizing that links between suppliers, partners, customers, and other stakeholders extend business relationships beyond the traditional boundaries of the organization. Consequently, organizational responsibilities also extend those boundaries. One of the responsibilities that does so is learning and development (L&D). Your... more
The professional services sector has always been respected for its specialized knowledge. Law firms, consultants, accountants, architects, financial planners and so many other experts are essential to the business operations of every industry. When a business doesn’t have knowledge in-house or is making a big change, they bring in an... more
A mainstay of enterprise learning, the corporate academy, is entering the next phase of its evolution. Once relianton brick-and-mortar campuses, corporate academies boomed with the advent of online learning. Now they’re changing once again — with help from Artificial Intelligence (AI). What does an AI-enabled corporate academy look like? This... more
Artificial Intelligence (AI) is creating a paradox in sales. On the one hand, personalized sales is now at a peak, with 73% of consumers feeling as though they’re being treated as unique individuals by brands. On the other hand, most customers don’t necessarily trust the AI that makes it possible... more
