eLearning Blog
Many financial services firms are turning to learning and development (L&D) to manage all these changes. The most recent State of Finance Training Report from ATD found that employees at financial institutions were using an average of 41.2 learning hours every year
The business services industry is in the middle of a seismic shift. In many ways, professional services is a highly traditional industry, used to working manually. It’s also an older industry, due for a wave of retirements in the next five years. How will business services firms organize these major changes in the next five years?
It may be hard to believe, but at more than half of companies, learning strategy is not well-aligned with business objectives.What makes this so unbelievable is that it means most learning programs exist for relatively arbitrary reasons.
A summary of Sir Lennington’s handbook of L&D Etiquette and Manners, which outlines best practices for two parties: L&D professionals and the learners who participate in L&D programs.
Over the last few years, artificial intelligence has reshaped the way we work. Generative AI has quickly become a workplace staple, helping teams write, code, and analyze faster than ever before. Now, the next wave of AI is beginning to roll in: AI agents. Unlike traditional generative AI, which responds... more
In the Northern Hemisphere, it’s almost fall, which means that our favorite TV shows are back! Cliffhangers, romance, laughs, drama: fall TV is all about giving you stories to enjoy from your couch while the weather gets cooler and the days get shorter. Well, guess what? Remote learning can do... more
Burnout is no longer a buzzword. It’s a workplace crisis. Surveys show that more than 8 out of 10 employees are at risk of burning out this year, and 77% say they’re already experiencing it. Engagement in the workplace is slipping for the first time in years, and experts are... more
Learning and Development (L&D) is a vital part of every organization. No matter a company’s size or structure, L&D drives success: improving productivity, building morale, and contributing to the bottom line. But what if you’re part of a small team? What if you’re just a one-person HR operation juggling multiple... more
In 1980, Douglas Adams, the author of The Hitchhiker’s Guide to the Galaxy, wrote about a planet that shot all their middle managers into space. Two-thirds of the planet invented a story about a pending apocalypse, convinced all their middlemen to get on a spaceship, and said they’d catch up... more
Key Takeaways: Self-service customer training improves loyalty and reduces support calls by empowering clients to help themselves. Most customers prefer self-service options for simple problems and expect accessible resources from brands. Well-designed training can double as ongoing marketing and create opportunities to promote additional products. If businesses don’t provide effective... more
