Senior eLearning Expert

A.J. O'Connell

A.J. O'Connell is a freelance writer specializing in e-learning, training, and sales. She has written for brands including Apollo Education Group, Pipedrive, College for America, Acrobatiq, ProSales Systems, and SchoolKeep. A writer and journalist since 2000, she has published articles and essays in Campus Technology, The Establishment, The Mary Sue, The Next Web, The Billfold, and The Huffington Post.

Jan 26, 2021 | Articles, eLearning, Enterprise Learning

The Top Six Learning Trends for 2021

What will learning and development look like in 2021? While our focus is on moving forward this year, we can’t do that without looking back and acknowledging the myriad ways that 2020 changed the working world. More people than ever before worked from home. Customers needed additional support. Companies had... more

Jan 14, 2021 | Articles, eLearning, Enterprise Learning

Can Learning Consume the C-Suite? Why It Will in 2021 & Beyond

Back in 2019, very few businesses were expecting a pandemic. After all, epidemics were things of the past, relegated to the history books. We’d probably never live through one. There was no need for a strategic plan addressing business continuity in case of a pandemic, and no need to make... more

Dec 17, 2020 | Articles, Customer Experience, Customer Training, eLearning, Learning Management System

Connecting with Customers during Coronavirus

Before the pandemic, if you bought a new iPhone from Apple, you could learn all about its newest features in a free class at the Apple Store. Since April, however, the in-store classes have been limited at Apple Stores. Instead the training has gone online. Apple isn’t the only company... more

Nov 24, 2020 | Articles, eLearning

8 Things We’re Thankful for in Turbulent Times

It’s the season for being thankful here in the US, and in this particular year, you might think that would be difficult. No lie — 2020 hasn’t been easy, and many of us have been working at home since March. The months in between have been turbulent and packed with... more

Nov 10, 2020 | Articles, eLearning, Learning Management System, Non-Profit Industry

eLearning to the Rescue: Nonprofits Overcome Pandemic Stresses by Leveraging the LMS

Nonprofits are often the safety net for those who don’t have one. They help feed the hungry, find housing for those who need a roof over their head, clean up neighborhoods, improve access to education: the list of services provided by nonprofits is endless. Right now, those services are in... more

Oct 22, 2020 | Articles, eLearning, Instructional Design, Learning Management System

5 Distance Learning Lessons for Higher Ed from the Business World

In March, many college students were on spring break when they got an email from their schools: pack up your dorm rooms and go home. When classes resumed, they were digital. In-person classes were hastily converted to remote formats, policies were changed, and professors quickly learned to use whatever technology... more

Sep 23, 2020 | Articles, Learning Management System

Converting In-person Training to Online Training

The surge in remote work this year has meant that many companies have had to reevaluate their L&D programs. Despite the rise of online training, most companies prefer in-person training sessions. Research from Brandon Hall Group shows that 96% of companies provide instructor-led training, and according to Training Industry, most... more

Aug 11, 2020 | Articles, eLearning, Enterprise Learning, Mobile Learning

Multi-device Training Matters – Now More Than Ever

The expectations of working from home are often not the same as the reality. Employees may imagine themselves getting up in the morning, pouring a cup of coffee, and productively working from nine to five, before exiting their home office to enjoy some personal time. In reality, however, they may... more

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