In 1980, Douglas Adams, the author of The Hitchhiker’s Guide to the Galaxy, wrote about a planet that shot all their middle managers into space. Two-thirds of the planet invented a story about a pending apocalypse, convinced all their middlemen to get on a spaceship, and said they’d catch up... more
With time and attention in short supply, it’s no surprise that many of us search for video content to answer our burning questions or explore topics of interest. In 2024, visitors to the Litmos YouTube channel spent more than 4,000 hours watching Litmos videos, which included trailers for Litmos training... more
Customer retention is one of those evergreen B2B challenges; how do you keep customers engaged, happy and loyal to your brand? Recently, however, the fight against churn has become much more intense. Customers are more educated than ever, and their expectations are high: a rising number expect fast, personalized service... more
It’s out there… lurking. Waiting in the shadows of the web. Waiting for you to… ask it a question or assign it a task. It’s Generative AI. And it’s here… for YOU. For some, Generative AI (GenAI) seems like a monster, stalking their jobs and automating responsibilities. But that may... more
When OpenAI’s generative chatbot, ChatGPT, launched in late 2022, it took the world by storm. Artificial Intelligence (AI) has been quietly developing for years, but suddenly the public was paying more attention, and every industry seemed to be asking how AI could be applied to their field. Learning and Development... more
Adaptive learning is gaining attention in workplace learning because it can customize learning to create a more personalized approach to support employee development. It allows organizations to offer customized learning paths that address the specific needs and skills gaps of their employees. For instance, new hires might receive more foundational... more
The rise of Generative AI (GenAI) and rapidly advancing technology is disrupting work, changing jobs, and rendering some roles obsolete. It’s hard to predict what skills workers will need in a year, or even in six months. This has created a pressing challenge for recruiters. How can they hire for... more
Artificial Intelligence (AI) has been top of mind since the end of 2022, when Generative AI (Gen AI) took the world by storm. Searches for “Gen AI” have gone from almost nothing to peak popularity in the past year and a half. People are wondering how Gen AI will affect... more
