We, in learning & development, often focus on fixing what’s wrong. We try to find guidance on how to do it right, and then build learning around it. We’re reactive, in that sense. Can we do better? Positive Deviance is a different approach. In addition to the subversive appeal of... more
The label “micro-learning” refuses to die. You’d think, like most hype-driven buzzwords, it would have faded away. Its very persistence suggests, instead, that there’s some legitimate appeal. And, given that I’ve been an advocate of (and blog at) learnlets, I should agree. So, why am I resistant? And, more importantly,... more
The behavioral and cognitive views of learning essentially viewed us as formal logical beings. And while a nice conception, it turns out to have little correlation to reality. More recent research, which can be characterized under the banner of situated cognition, recognizes that our thinking is much less rational than... more
In 2009, an SRI team working for the Department of Education led by Barbara Means, reported for the first time, that eLearning was superior to face-to-face. This is in contrast to the work that Kulik and Kulik had been doing that showed that Computer-Based Training was no worse than face-to-face... more
My editor here on the SAP Litmos blog, Samantha Lang, commented that she had been hearing quite a bit about “group versus individual learning” the previous week at a learning conference, and wondered whether I had anything to say on the subject. When have I not? Not least because it’s... more
One of the many trade-offs in L&D is whether to have instructional design (ID) centralized or localized. Sure, it can be outsourced, but you’re better off developing your proprietary materials in-house. (And, not developing anything generic that you can purchase.) While it may seem to make sense not to have... more
One of the mantras I’ve championed is “curation over creation.” And I still believe it. It’s just that the task has changed. For the better, notably. In particular, there is not only backup support for turning content (created and curated) into learning paths, but there’s also support for curation. There... more
I’ve written before about learning experience design, but I want to take it a bit further. I think we can, and should, go for an aspirational goal, one that stretches us. I want us to work on “transformation.” So what do I mean by transformation? One way to think about... more
Our understanding of the world has changed. From a hierarchical, top-down, one-person-thinks-for-many approach to organizations, we’re moving on. We’re increasingly recognizing the power of people. To really capitalize on this opportunity, however, we have to consider the implications. What’s needed, when, and how? There are implications for formal learning and... more
A client bought some of my time, and we’re working with a series of regular meetings with me serving as a guide. One of the activities is looking at a suite of courses that are currently offered, and considering alternative approaches. The situation is that there is a job task... more
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