Litmos Documentation

You can launch the Litmos Training application within an inline frame (iframe) in other applications by defining the domains where you’ll allow this behavior. There are three methods you can use: Blank – Leave the fields blank to prevent the Litmos Training application from being launched in an iframe. HTTPS... more

What is SMTP and why should I integrate it with Litmos? SMTP (Simple Mail Transfer Protocol) is a widely used protocol for email communication across the WEB. Email clients (like Google Mail or Microsoft Outlook) can use SMTP to send and receive email messages. When a company uses an email... more

With Account Owner access, you can edit or customize existing or create new email templates for notifications such as Course Assignments, Due Date Reminders, and Password Resets via Account Settings > Email. Note: Use login links in emails just one time for security purposes. Login links bypass SSO (where this... more

Litmos makes it easy to update the name of your account: Log in and go to ‘Account’. Under “Account Details,” click the Edit icon. 3. Edit the account name and click “Save changes”.     Check out the Account: Profile course in Litmos Dojo for more on Account Profile settings.

To change the default language of your Litmos account: Select Account (you must be an admin). Navigate to the Default Time zone/ Language section. Choose the default language for your Account. Litmos currently supports the languages noted in the “User Language Preference (Culture Ids)” article in the Developer API guide.... more

Litmos supports a multi-­account and site management capacity made possible through a Master and Sub connection of multiple Litmos accounts. Once the Litmos team has set up a new multi­-account connection, a “Master Account” will be designated. This Master account allows Litmos Account Owners to govern and copy courses into... more

Question I have updated my Reply-To email address and saved the changes; however, the email templates on the Email page under accounts still show my previous email address. Answer To change the Reply-to address for an email template, you need to click into each template individually and edit the field.... more

Important Information: If you are switching from a legacy custom domain (with no SSL), please contact our support team at support@litmos.com first to perform a migration to Custom Domain with SSL. Failure to do so will require Support to reset your domain and may result in some downtime. Custom domains... more

Terms is a Litmos feature that allows clients to set their terms and conditions for new users to agree to before they can take training. These terms can appear before users purchase a course through the e-commerce feature or sign in to your organization for the first time. Terms is... more

You can test email templates using the ‘Send me a test email” option. Go to Account > Email Select and click on a Template Name 3. In the next window, click “Send me a test email” button Note: There is a limit of 10 test emails per hour and 50... more