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Home › Litmos Documentation › Activation, Deactivation and Deletion of Users

Activation, Deactivation and Deletion of Users

Delete User

IMPORTANT:When a user is Deleted in Litmos, all records of the user and results data will be erased and is not recoverable. For this reason, users will be deleted one at a time from within the user’s profile and cannot be deleted in bulk.

To delete a user:

Click on the user at the People tab > Options > View > Delete this person.

Activate or Deactivate User(s)

Please note:

  • An inactive user can’t log in, but results and other info are available in reports when filtered for inactive users.
  • An inactive user using the same email address when purchasing a course at your organization’s eCommerce page (if any) will become reactivated.

To activate or deactivate a user:

People tab > Click the user’s name > Click the Activate or Deactivate button.

To auto deactivate a user:

Navigate to the user’s profile and set a date in the “Inactivate date” field.

To Activate or Deactivate one or more users in bulk:

  1. From the People tab, tick to select the user(s) you wish to activate or deactivate.
  2. Use the dropdown arrow at the ‘Perform a bulk action on selected people’ tool to select ‘Deactivate users’ or ‘Reactivate users’.

Note: ‘Select all’ will select just the users on your viewing page.

To Activate or Deactivate users in bulk via Bulk People Import 

  1. Activate or deactivate learners using the CSV template via the ‘Import people in bulk’ tool.
  2. Add a column for Deactivation
  3. Choose TRUE for active and FALSE for inactive.

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The information contained herein may be changed without prior notice. Some software products marketed by Litmos and its distributors contain proprietary software components of other software vendors. National product specifications may vary.

These materials are provided by Litmos for informational purposes only, without representation or warranty of any kind, and Litmos or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for Litmos company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.

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