IMPORTANT:When a user is Deleted in Litmos, all records of the user and results data will be erased and is not recoverable. For this reason, users will be deleted one at a time from within the user’s profile and cannot be deleted in bulk.
To delete a user:
Click on the user at the People tab > Options > View > Delete this person.
Activate or Deactivate User(s)
- An inactive user can’t log in, but results and other info are available in reports when filtered for inactive users.
- An inactive user using the same email address when purchasing a course at your organization’s eCommerce page (if any) will become reactivated.
To activate or deactivate a user:
People tab > Click the user’s name > Click the Activate or Deactivate button.
To auto deactivate a user:
Navigate to the user’s profile and set a date in the “Inactivate date” field.
To Activate or Deactivate one or more users in bulk:
- From the People tab, tick to select the user(s) you wish to activate or deactivate.
- Use the dropdown arrow at the ‘Perform a bulk action on selected people’ tool to select ‘Deactivate users’ or ‘Reactivate users’.
Note: ‘Select all’ will select just the users on your viewing page.
To Activate or Deactivate users in bulk via Bulk People Import
- Activate or deactivate learners using the CSV template via the ‘Import people in bulk’ tool.
- Add a column for Deactivation
- Choose TRUE for active and FALSE for inactive.
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